Section one: Contracting authority
one.1) Name and addresses
NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD
8th Floor, County Hall, Martineau Lane
Norwich
NR12DH
nwicb.contractsandprocurement@nhs.net
Country
United Kingdom
Region code
UKH15 - Norwich and East Norfolk
NHS Organisation Data Service
26A
Internet address(es)
Main address
https://improvinglivesnw.org.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Community Aural Microsuction Service (Norfolk Deaf Association (NDA) - Hear For Norfolk)
Reference number
2526-097
two.1.2) Main CPV code
- 85323000 - Community health services
two.1.3) Type of contract
Services
two.1.4) Short description
Aural Micro-suctioning service to provide ear wax removal locally, via an inter-practice referral, for more complex cases. Aural Micro-suctioning uses direct microscopic vision with a small suction tube to remove cerumen, discharge and debris present in the ear canal. The delicate ear structures are seen throughout the procedure by the clinician, so this technique is associated with the least risk to the ears and hearing mechanism.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £109,188
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
- UKH16 - North and West Norfolk
- UKH17 - Breckland and South Norfolk
two.2.4) Description of the procurement
A recent procurement exercise was subject to challenge and subsequently reviewed by the Independent Patient Choice and Procurement Panel. The ICB has decided to complete an independent review of the previous procurement process ahead of finalising the procurement. An 8 month contract has been awarded to ensure continuity of service is maintained whilst this takes place.
For this reason, an urgent award has been made for a Community Aural Microsuction Service for 8 months from 03/05/2025 to 31/12/2025.
NDA will receive approximately £109,188 for 8 months activity, based on an IAP of 81.1% being applied, calculated on last year's activity/cost.
two.2.5) Award criteria
Quality criterion - Name: To address immediate risks to safety and quality of care / Weighting: 100
Price - Weighting: Price remains at the same rate
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR) Health Care Services Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2024 do not apply to this award.
Regulation 14 has been applied in this case as a recent procurement exercise has been subject to challenge and subsequent review by the Independent Patient Choice and Procurement Panel. The ICB will also be completing an independent review of the previous procurement process ahead of finalising the procurement. This 8-month award will ensure continuity of service is maintained whilst this takes place.
This decision provides transparency, fairness and acts in the best interest of patients and taxpayers and the decision was made by the Norfolk & Waveney ICB Executive Management Team (EMT) members on 9th June 2025 and approved by the ICB Director of Finance on 26th June 2025.
No conflicts or potential conflicts of interest were declared.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
3 May 2025
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
NORFOLK DEAF ASSOCIATION (NDA) - HEAR FOR NORFOLK
Norwich
Country
United Kingdom
NUTS code
- UKH15 - Norwich and East Norfolk
NHS Organisation Data Service
V4Q5T
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £109,188
Total value of the contract/lot: £109,188
Section six. Complementary information
six.3) Additional information
This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR) Health Care Services Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2024 do not apply to this award.
Regulation 14 has been applied in this case as a recent procurement exercise has been subject to challenge and subsequent review by the Independent Patient Choice and Procurement Panel. The ICB will also be completing an independent review of the previous procurement process ahead of finalising the procurement. This 8-month award will ensure continuity of service is maintained whilst this takes place.
This decision was approved by Norfolk & Waveney ICB Executive Director of Finance on 26th June 2025.
No conflicts or potential conflicts of interest were declared.
six.4) Procedures for review
six.4.1) Review body
NHS Norfolk and Waveney Integrated Care Board (ICB)
Norwich
Country
United Kingdom