Scope
Reference
OPEN2025974
Description
The North East Combined Authority and its constituent local authorities seek to procure a provider to deliver a domestic retrofit one-stop-shop service across the region. This service will act as a central coordination hub, offering in-person, web, and telephone-based retrofit advice. It will deliver an end-to-end service for the able-to-pay market, while also working to develop partnerships and the local supply chain. The service will ensure inclusive access for all residents with a key focus on addressing fuel poverty, particularly within the private rented sector
Total value (estimated)
- £2,467,243 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 October 2025 to 31 March 2027
- 1 year, 6 months
Main procurement category
Services
CPV classifications
- 71314000 - Energy and related services
Contract locations
- UKC - North East (England)
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
24 July 2025, 12:00pm
Tender submission deadline
7 August 2025, 12:00pm
Submission address and any special instructions
Open Tender Reference Number: OPEN2025974
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
23 September 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Approach and Methodology | Quality | 30% |
| Knowledge and Expertise | Quality | 25% |
| Price | Price | 20% |
| Project Management | Quality | 15% |
| Social Value | Quality | 10% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Justification for not publishing a preliminary market engagement notice
Market Engagement Event Carried out on 9th July 2025
Documents
Associated tender documents
http://www.open-uk.org
Open Tender Reference Number: OPEN2025974
Contracting authority
North East Combined Authority
- Public Procurement Organisation Number: PJMR-6594-BRGH
The Lumen, St James' Boulevard
Newcastle Upon Tyne
NE4 5BZ
United Kingdom
Region: UKC22 - Tyneside
Organisation type: Public authority - sub-central government