Section one: Contracting entity
one.1) Name and addresses
NATIONAL ENERGY SYSTEM OPERATOR LIMITED
ADDRESS
UKJ - South East (England)
POSTCODE
Contact
Maria Slimpa
Country
United Kingdom
Region code
UK - United Kingdom
Companies House
11014226
Internet address(es)
Main address
one.6) Main activity
Electricity
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Security Operations Centre (SOC) and Security Information & Event Management (SIEM) Services
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Provision of 24/7 security monitoring and first line response capabilities
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Capgemini will provide a 24/7 CSOC service to NESO for its Enterprise and On-premises environments, including engineering support in delivery, configuration, maintenance and continuous improvement of tools and processes. This will be provided from Capgemini and NESO locations, and support NESOs mission as System Operator.
two.2.11) Information about options
Options: Yes
Description of options
NESO reserves the right to extend Capgemini's services for an additional year
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated procedure with prior call for competition
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-000004
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 July 2025
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
OFGEM
London
Country
United Kingdom