Tender

Managed IT Service

  • ADVANCED RESEARCH AND INVENTION AGENCY

F02: Contract notice

Notice identifier: 2024/S 000-037978

Procurement identifier (OCID): ocds-h6vhtk-04be58

Published 25 November 2024, 12:00pm



Section one: Contracting authority

one.1) Name and addresses

ADVANCED RESEARCH AND INVENTION AGENCY

210 EUSTON ROAD,

LONDON

NW12DA

Email

clarifications@aria.org.uk

Country

United Kingdom

Region code

UKI31 - Camden and City of London

Justification for not providing organisation identifier

Not on any register

Internet address(es)

Main address

https://www.aria.org.uk

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://www.aria.org.uk/wp-content/uploads/2024/11/RFP-Managed-IT-Service.docx.pdf

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://www.aria.org.uk/wp-content/uploads/2024/11/RFP-Managed-IT-Service.docx.pdf

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Managed IT Service

two.1.2) Main CPV code

  • 72000000 - IT services: consulting, software development, Internet and support

two.1.3) Type of contract

Services

two.1.4) Short description

Launched in January 2023, ARIA is a Research & Development (R&D) funding agency designed to take bold bets that complement and amplify the UK's world-class research ecosystem. We fund transformative science and technology capabilities that will benefit the UK and help humanity thrive.

This RFP seeks proposals from qualified IT managed services providers (MSPs) to provide strategic and day-to-day operational support for our IT infrastructure, ensuring seamless business operations and support for end-users.

Bidders should note that ARIA is exempt from the Public Contract Regulations 2015 and the new Public Procurement Regulations 2024. This procurement is therefore not subject to them.

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

The supplier will provide comprehensive IT leadership and support, including network management, helpdesk support, software and hardware integration and management, cloud based collaborative 'sandpit' environments and proactive monitoring as set out in detail in the RFP document here: https://www.aria.org.uk/wp-content/uploads/2024/11/RFP-Managed-IT-Service.docx.pdf

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

36

This contract is subject to renewal

Yes

Description of renewals

The current IT service provider contract expires in 2025.

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: Yes

Description of options

Additional funding, scope and duration could be added to any contracts awarded.


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Competitive procedure with negotiation

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

13 January 2025

Local time

12:00pm

four.2.4) Languages in which tenders or requests to participate may be submitted

English


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.4) Procedures for review

six.4.1) Review body

Not Applicable, see the ARIA Act 2022

London

Country

United Kingdom