Planning

VIVID - Out of Hours Telephone Handling

  • VIVID Housing Limited

F01: Prior information notice (prior information only)

Notice identifier: 2024/S 000-037762

Procurement identifier (OCID): ocds-h6vhtk-04bde0

Published 22 November 2024, 9:42am



Section one: Contracting authority

one.1) Name and addresses

VIVID Housing Limited

Peninsular House, Wharf Road

Portsmouth

PO2 8HB

Contact

Mr Oli Ramsell

Email

oli.ramsell@vividhomes.co.uk

Telephone

+44 2392505792

Country

United Kingdom

Region code

UKJ - South East (England)

Internet address(es)

Main address

http://www.vividhomes.co.uk

Buyer's address

http://www.vividhomes.co.uk

one.3) Communication

Additional information can be obtained from the above-mentioned address

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Housing and community amenities


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

VIVID - Out of Hours Telephone Handling

Reference number

DN746200

two.1.2) Main CPV code

  • 79500000 - Office-support services

two.1.3) Type of contract

Services

two.1.4) Short description

Provision of call handling services.

two.1.5) Estimated total value

Value excluding VAT: £500,000

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKJ - South East (England)

two.2.4) Description of the procurement

Provision of call handling services.

two.2.6) Estimated value

Value excluding VAT: £500,000

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

This contract is subject to renewal

Yes

Description of renewals

We plan on entering into a contract for an initial period of 36 months

two.3) Estimated date of publication of contract notice

3 February 2025


Section four. Procedure

four.1) Description

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No