Scope
Reference
C341345
Description
This contract is for a supplier to deliver the training offer targeted at clinical and operational leaders, encompassing both the technical aspects of delivery and wider leadership and improvement skills, driving for operational excellence with a focus on improvement and productivity gains. This is expected to be of complimentary value with the momentum of NHS IMPACT.
Contract 2. Clinical and Operational Leadership Training Delivery
Supplier
Contract value
- £6,100,000 excluding VAT
- £7,320,000 including VAT
Above the relevant threshold
Date signed
11 June 2025
Contract dates
- 12 June 2025 to 11 June 2026
- Possible extension to 11 June 2027
- 2 years
Description of possible extension:
Extension allowable up to 1 year, subject to satisfactory performance and agreed funding.
Main procurement category
Services
CPV classifications
- 79410000 - Business and management consultancy services
Key performance indicators
| Name | Description | Reporting frequency |
|---|---|---|
| Helpdesk Availability: | All calls are answered between 09.00 and 17:00 |
6 months |
| Resolution of enquiries | At least 90% of enquiries resolved within 2 business days |
6 months |
| Acknowledgement of complaints | 100% of complaints acknowledged within 1 business day |
6 months |
| Resolution of complaints within 10 business days | 100% of complaints resolved within 10 business days |
6 months |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Supplier
KPMG
- Companies House: OC301540
15 Canada Square
London
E14 5GL
United Kingdom
Email: psopportunities@kpmg.co.uk
Region: UKI42 - Tower Hamlets
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: Yes
Contract 2. Clinical and Operational Leadership Training Delivery
Contracting authority
NHS England
- Public Procurement Organisation Number: PDPT-3135-BWWY
Wellington House, 133-135 Waterloo Rd
London
SE1 8UG
United Kingdom
Email: janice.brodie@nhs.net
Website: https://www.england.nhs.uk/
Region: UKI45 - Lambeth
Organisation type: Public authority - central government