Scope
Description
Core Responsibilities: Programme Leadership: - Lead the overall transformation programme for the initial 12 months. - Drive alignment and prioritisation across Data, Technology, and Change teams. - Maintain executive engagement and ensure regular, effective communication with the Executive Team and support reporting to Board. Enterprise Architecture Governance: - Provide architectural oversight and chair governance forums when required. Solution Implementation: - Work with Anchor's preferred Microsoft Dynamics 365 vendor. - Specific deliverables tbc but include compliance solution, CRM, case management - Lead the design and delivery of a property hierarchy and golden customer record with the data and business teams. Strategic Road mapping and Planning: - Coordinate development of ongoing technology delivery roadmap. - Develop and maintain an interdependency and resource plan. Required Skills and Experience • Extensive experience in leading large-scale, multi-year digital transformation programmes in regulated social housing and care environments • Proven delivery of Microsoft Dynamics 365-based CRM and compliance solutions integrated with existing housing management solutions • Deep knowledge and experience of housing and care technology solutions • Deep understanding of enterprise architecture governance, including leading appropriate governance forums • Strong programme planning and interdependency management across HR, finance, housing, and customer platforms • Demonstrated ability to operate independently at senior leadership level, engaging executives and resolving complex programme issues • Excellent stakeholder communication and leadership skills
Total value (estimated)
- £500,000 excluding VAT
- £600,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 December 2025 to 30 November 2026
- Possible extension to 30 November 2027
- 2 years
Description of possible extension:
1 year initial period with x1 12 month extension (optional. If mutually agreed)
Main procurement category
Services
CPV classifications
- 72222300 - Information technology services
Contract locations
- UK - United Kingdom
Participation
Legal and financial capacity conditions of participation
Full details are included in the invitation to Tender documentation
Technical ability conditions of participation
Full details are included in the invitation to Tender documentation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
4 July 2025, 10:30am
Tender submission deadline
4 July 2025, 10:30am
Submission address and any special instructions
The tender documentation can be found here https://anchor.my.salesforce-sites.com/?searchtype=Projects Digital Transformation Consultant (C10168) Once registered on our eProcurement platform you will receive an automatic notification to let you know the tender is live (14th July 2025) and it is at this point where you will have access to the tender documentation.
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
30 October 2025
Award criteria
| Name | Description | Type |
|---|---|---|
| Award Criteria - Quality | Quality |
Quality |
| Award Criteria - Price | Price |
Price |
Weighting description
Full details of the Financial and Technical Evaluation criteria and scoring are included in the invitation to Tender document.
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Justification for not publishing a preliminary market engagement notice
Not required
Contracting authority
Anchor Hanover Group
- Public Procurement Organisation Number: PYBH-1339-MTCJ
2 Godwin Street
Bradford
BD1 2ST
United Kingdom
Region: UKE41 - Bradford
Organisation type: Public authority - sub-central government