- Scope of the procurement
- Lot 1. Supporting Unpaid Carers
- Lot 2. Supporting Independence through Information & Advice Digital Inclusion & Assistive Technology
- Lot 3. Supporting Independence through Advocacy & Inclusion
- Lot 4. Supporting Independence & Inclusion Through Early Intervention
- Lot 5. Home from Hospital Supporting Community Recovery
Section one: Contracting authority
one.1) Name and addresses
London Borough of Enfield
B-Block South, Civic Centre, Silver Street
Enfield
EN1 3XA
Contact
Procurement Services
procurement.support@enfield.gov.uk
Telephone
+44 2081322120
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Prevention and Early Intervention Services
Reference number
DN661847
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Please note this contract opportunity is closed, and this is an award notice (for the relevant contracts).
The aim of the Prevention and Early Intervention Services is to support Enfield residents to access the right information and support, at the right time. This means that people are enabled to live independently for longer, with good outcomes and without the need for more intensive support from health or social care.
The Service is divided into five Lots with each Lot envisaged to have a separate contract. The 5 individual Lots are as follows:
Lot 1: Supporting Unpaid Carers
Lot 2: Supporting Independence through Information & Advice Digital Inclusion & Assistive Technology
Lot 3: Supporting Independence through Advocacy & Inclusion
Lot 4: Supporting Independence & Inclusion Through Early Intervention
Lot 5: Home from Hospital, Supporting Recovery & Maintaining Independence
The contracts are let for initial term of 3 years. The contracting authority, at its absolute sole discretion, may exercise an option to extend the contracts at the end of the initial term for two further period or periods of up to 3 years each, up to 9 years in total subject to contract and satisfactory performance.
The maximum annual budgets available for Year 1 and estimated full-term budgets, for each Lot, are set out as follows:
• Lot 1 - Supporting Unpaid Carers at an annual value of £359,500.00 and estimated full-term value of £3,235,500.00 (excluding VAT and inflation);
• Lot 2 - Supporting Independence through Information & Advice Digital Inclusion & Assistive Technology at an annual value of £452,726.00 and estimated full-term value of £4,074,534.00 (excluding VAT and inflation);
• Lot 3 - Supporting Independence through Advocacy & Inclusion at an annual value of £211,712.68 and estimated full-term value of £1,905,414.12 (excluding VAT and inflation);
• Lot 4 - Supporting Independence & Inclusion Through Early Intervention at an annual value of £319,817.00 and estimated full-term value of £2,878,353.00 (excluding VAT and inflation).
• Lot 5 - Home from Hospital Supporting Community Recovery at an annual value of £145,000.00 and estimated full-term value of £1,305,000.00 (excluding VAT and inflation.
In addition, the contracting authority reserves the right at its absolute discretion to vary any of the Contract (Lot) to include services that are in scope and with the variation value not exceeding 50% of the current contract value.
The services advertised in this Notice fall under the services listed in Chapter 3 and Schedule 3 (Social and other specific services) of the Public Contracts Regulations 2015. The procurement process that applied to this procurement were specified in the original procurement documents accordingly.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £13,398,801.12
two.2) Description
two.2.1) Title
Supporting Unpaid Carers
Lot No
Lot 1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The overarching aim of this area is to identify, reach and provide accessible information and services to unpaid carers, so that they feel supported in their caring role and their health and wellbeing is maximised.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 40%
Price - Weighting: 60%
two.2.11) Information about options
Options: Yes
Description of options
The contracts are let for initial term of 3 years. The contracting authority, at its absolute sole discretion, may exercise an option to extend the contracts at the end of the initial term for two further period or periods of up to 3 years each, up to 9 years in total subject to contract and satisfactory performance.
In addition, the contracting authority reserves the right at its absolute discretion to vary any of the Contract (Lot) to include services that are in scope and with the variation value not exceeding 50% of the current contract value.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
As noted at section II.1.4) of this Notice, the contracting authority, at its absolute sole discretion, may exercise an option to modify the contract at any time during its term to arrange for a similar service to be delivered within the London Borough of Enfield.
two.2) Description
two.2.1) Title
Supporting Independence through Information & Advice Digital Inclusion & Assistive Technology
Lot No
Lot 2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The overarching aim is to ensure people have access to the clear and personalised information and about key health, social care, and Voluntary Community Sector services. This will enable people to make informed decisions about the services they receive to support their independence, health, and wellbeing
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 40%
Price - Weighting: 60%
two.2.11) Information about options
Options: Yes
Description of options
The contracts are let for initial term of 3 years. The contracting authority, at its absolute sole discretion, may exercise an option to extend the contracts at the end of the initial term for two further period or periods of up to 3 years each, up to 9 years in total subject to contract and satisfactory performance.
In addition, the contracting authority reserves the right at its absolute discretion to vary any of the Contract (Lot) to include services that are in scope and with the variation value not exceeding 50% of the current contract value.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
As noted at section II.1.4) of this Notice, the contracting authority, at its absolute sole discretion, may exercise an option to modify the contract at any time during its term to arrange for a similar service to be delivered within the London Borough of Enfield.
two.2) Description
two.2.1) Title
Supporting Independence through Advocacy & Inclusion
Lot No
Lot 3
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The overarching aim of this contract is to improve accessibility and provision to advocacy for people and their carers in Enfield. People will be supported to be independent and have choice and control of all decision-making that impacts their lives and in achieving their full potential
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 40%
Price - Weighting: 60%
two.2.11) Information about options
Options: Yes
Description of options
The contracts are let for initial term of 3 years. The contracting authority, at its absolute sole discretion, may exercise an option to extend the contracts at the end of the initial term for two further period or periods of up to 3 years each, up to 9 years in total subject to contract and satisfactory performance.
In addition, the contracting authority reserves the right at its absolute discretion to vary any of the Contract (Lot) to include services that are in scope and with the variation value not exceeding 50% of the current contract value.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
As noted at section II.1.4) of this Notice, the contracting authority, at its absolute sole discretion, may exercise an option to modify the contract at any time during its term to arrange for a similar service to be delivered within the London Borough of Enfield.
two.2) Description
two.2.1) Title
Supporting Independence & Inclusion Through Early Intervention
Lot No
Lot 4
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The aim of this service is to identify and reach key groups at risk of escalating need, provide suitable, early Interventions to maximise independence. This includes areas such as healthy eating, exercises, falls prevention.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 40%
Price - Weighting: 60%
two.2.11) Information about options
Options: Yes
Description of options
The contracts are let for initial term of 3 years. The contracting authority, at its absolute sole discretion, may exercise an option to extend the contracts at the end of the initial term for two further period or periods of up to 3 years each, up to 9 years in total subject to contract and satisfactory performance.
In addition, the contracting authority reserves the right at its absolute discretion to vary any of the Contract (Lot) to include services that are in scope and with the variation value not exceeding 50% of the current contract value.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
As noted at section II.1.4) of this Notice, the contracting authority, at its absolute sole discretion, may exercise an option to modify the contract at any time during its term to arrange for a similar service to be delivered within the London Borough of Enfield.
two.2) Description
two.2.1) Title
Home from Hospital Supporting Community Recovery
Lot No
Lot 5
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The aim of this service is to facilitate recovery from illness and successful hospital discharge through the provision of high quality support in the home, so that people are confident and able to discharge from a hospital setting and live independently in the community. It is envisaged that this contract will be jointly funded with the Integrated Care Board (ICB) through the Section 75 budget.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 40%
Price - Weighting: 60%
two.2.11) Information about options
Options: Yes
Description of options
The contracts are let for initial term of 3 years. The contracting authority, at its absolute sole discretion, may exercise an option to extend the contracts at the end of the initial term for two further period or periods of up to 3 years each, up to 9 years in total subject to contract and satisfactory performance.
In addition, the contracting authority reserves the right at its absolute discretion to vary any of the Contract (Lot) to include services that are in scope and with the variation value not exceeding 50% of the current contract value.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
As noted at section II.1.4) of this Notice, the contracting authority, at its absolute sole discretion, may exercise an option to modify the contract at any time during its term to arrange for a similar service to be delivered within the London Borough of Enfield.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-033472
Section five. Award of contract
Contract No
DN661847
Lot No
Lot 1
Title
Supporting Unpaid Carers
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
24 April 2025
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Enfield Carers Centre
Britannia House, 137-143 Baker Street,
Enfield
EN1 3JL
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £3,235,500
Total value of the contract/lot: £3,235,500
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Short description of the part of the contract to be subcontracted
The contractor aims to sub-contract approximately 3% of the contract to a third party (Resource for Autism) to deliver specialist support groups, workshops and 1-1 advice & information. The contractor also aims to spot-purchase various aspects of the support services from various organisations, exact proportion of which is not known yet.
Section five. Award of contract
Contract No
DN661847
Lot No
Lot 2
Title
Supporting Independence through Information & Advice Digital Inclusion & Assistive Technology
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
24 April 2025
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Enfield Citizens Advice Bureaux
Unit 3, Vincent House, 2e Nags Head Road,
Enfield
EN3 7FN
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £4,074,534
Total value of the contract/lot: £4,074,534
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Value or proportion likely to be subcontracted to third parties
Value excluding VAT: £1,018,633.50
Proportion: 25 %
Short description of the part of the contract to be subcontracted
Core Partner (Age UK Enfield) – to provide advice, wellbeing sessions, digital training and assistive technology assessments.
Section five. Award of contract
Contract No
DN661847
Lot No
Lot 3
Title
Supporting Independence through Advocacy & Inclusion
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
24 April 2025
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Mind in Enfield and Barnet
275 Fore Street
London
N9 0PD
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £1,905,414.12
Total value of the contract/lot: £1,905,414.12
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Value or proportion likely to be subcontracted to third parties
Value excluding VAT: £362,028.68
Proportion: 19 %
Short description of the part of the contract to be subcontracted
The contractor aims to sub-contract 19% of the contract to Enfield Carers Centre to provide One to one Advocacy (Carers), Group Advocacy, Specialist Advocacy, training design and delivery, Co-production.
Section five. Award of contract
Contract No
DN661847
Lot No
Lot 4
Title
Supporting Independence & Inclusion Through Early Intervention
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
24 April 2025
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Age UK Enfield
John Jackson Library, 35 Agricola Place, Bush Hill Park
London
EN1 1DW
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £2,878,353
Total value of the contract/lot: £2,878,353
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Value or proportion likely to be subcontracted to third parties
Value excluding VAT: £1,603,242.62
Proportion: 56 %
Short description of the part of the contract to be subcontracted
The Contractor aims to sub-contract 55.7% (rounded to full digit 56 due to system compatibility) of the contract to a few third-party organisations to deliver: 1) healthy eating/nutrition talks, workshops and cookery sessions; 2) one to one support and groups for people with sight loss, learning disabilities, mental health and people from BAME communities.
Section five. Award of contract
Contract No
DN661847
Lot No
Lot 5
Title
Home from Hospital Supporting Community Recovery
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
24 April 2025
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Alpha Care Specialists
Community House, 311 Fore Street Edmonton
London
N9 0PZ
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £1,305,000
Total value of the contract/lot: £1,305,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Short description of the part of the contract to be subcontracted
The contractor may work with referral/strategic partners and/or spot-purchase services from third parties but does not aim to sub-contract a specified portion of the contract.
Section six. Complementary information
six.3) Additional information
As noted at section II.1.4) of this Notice, the contracting authority, at its absolute sole discretion, may exercise an option to modify the contract at any time during its term to arrange for a similar service to be delivered within the London Borough of Enfield.
six.4) Procedures for review
six.4.1) Review body
High Court, Royal Courts of Justice
Strand
London
WC2A 2LL
Telephone
+44 20794760000
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
The contracting authority incorporated a minimum 10 calendar days (when using electronic means) standstill period at the point information on the award of the contracts was communicated to tenderers. This period allows unsuccessful tenderers to challenge the decision to award the contracts before a contract is executed/signed (as appropriate).
The Public Contracts Regulations 2015 (‘Regulations’) provide for aggrieved parties who have been harmed or at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly and within the time limits as defined in the above regulations.
six.4.4) Service from which information about the review procedure may be obtained
High Court Royal Courts of Justice
Strand
London
WC2A 2LL
Country
United Kingdom