Section one: Contracting authority/entity
one.1) Name and addresses
Hanover (Scotland) Housing Association Ltd
95 McDonald Road
Edinburgh
EH7 4NS
Contact
Malcolm McFarlane
Country
United Kingdom
NUTS code
UKM - Scotland
National registration number
SC014738
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA12742
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Warden Call and Telecare Services Inspection, Repair & Maintenance
Reference number
HAN -CR0465
two.1.2) Main CPV code
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
two.1.3) Type of contract
Services
two.1.4) Short description
Hanover (Scotland) is seeking a Warden Call and Telecare Services solution for its portfolio of homes across Scotland. This solution will deliver periodic testing, routine maintenance and repairs including a 24/7 / 365 days response capability for the restoration of critical services and a customer request service for fault reporting and resolution. To enable this, integration with existing Warden Call, Telecare and other Hanover systems will be required.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2023/S 000-036182
Section seven. Changes
seven.1) Information to be changed or added
seven.1.2) Text to be corrected in the original notice
Section number
IV.2.2
Place of text to be modified
Time limit
Instead of
Date
12 January 2024
Local time
12:00pm
Read
Date
19 January 2024
Local time
12:00pm
Section number
IV.2.6
Place of text to be modified
Minimum time frame during which the tenderer must maintain the tender
Instead of
Date
21 May 2024
Read
Date
28 May 2024
Section number
IV.2.7
Place of text to be modified
Conditions for opening of tenders
Instead of
Date
15 January 2024
Local time
12:00pm
Read
Date
19 January 2024
Local time
12:00pm
seven.2) Other additional information
The changes have been made to the notice period to give bidders an extra week for clarifications and to prepare and submit bids.