Section one: Contracting authority
one.1) Name and addresses
NHS HUMBER & NORTH YORKSHIRE ICB
Health House,Grange Park Lane
WILLERBY
HU106DT
Country
United Kingdom
Region code
UKE - Yorkshire and the Humber
NHS Organisation Data Service
QOQ
Internet address(es)
Main address
https://humberandnorthyorkshire.icb.nhs.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Primary Care IT / Digital Transformation Support Service - Humber and North Yorkshire ICB
Reference number
C234517
two.1.2) Main CPV code
- 72610000 - Computer support services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Primary Care IT / Digital Transformation Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout.
The service will be required to:
• Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services;
• Ensure that Services are supported on a 24/7 basis as appropriate to requirement;
• Ensure that all systems, and associated infrastructure, are securely operated and maintained;
• Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes;
• Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and
• Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £31,823,995
two.2) Description
two.2.2) Additional CPV code(s)
- 72600000 - Computer support and consultancy services
two.2.3) Place of performance
NUTS codes
- UKE1 - East Yorkshire and Northern Lincolnshire
- UKE2 - North Yorkshire
two.2.4) Description of the procurement
NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Primary Care IT / Digital Transformation Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout.
The service will be required to:
• Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services;
• Ensure that Services are supported on a 24/7 basis as appropriate to requirement;
• Ensure that all systems, and associated infrastructure, are securely operated and maintained;
• Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes;
• Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and
• Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: Yes
Description of options
Contract period is 60 months with the option to extend by 24 months. The estimated value (II.2.6) value excluding VAT - is based on a total period of 84 months, should the option to extend be exercised.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-020549
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
8 October 2024
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
N3i Limited
Hull
Country
United Kingdom
NUTS code
- UKE - Yorkshire and the Humber
Companies House
12141332
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £31,823,995
Total value of the contract/lot: £31,753,988
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
NHS England
London
Country
United Kingdom