Section one: Contracting authority
one.1) Name and addresses
South Tyneside Council
Town Hall, Westoe Road
South Shields
NE332RL
Contact
Karen Dixon
karen.dixon@southtyneside.gov.uk
Telephone
+44 7585966533
Country
United Kingdom
NUTS code
UKC22 - Tyneside
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Help to Live at Home Services Zones 1 and 2
Reference number
S8295
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
The Contract is for the provision of a Help to Live at Home Service. The Contract is divided into 2 Lots each pertaining to a specific Geographical zone within the Borough of South Tyneside. The service will enable and support people to live as independently as possible in their own homes. The care and support will have a person-centred approach that enables individuals to 'live a good life' by using assistive technology wherever possible to promote independence. Help to Live at Home Service consists of 3 service elements:
1. Home Independence and Crisis Support, which includes hospital to home, intermediate care, restorative support, hospital prevention, emergency response 24/7 and crisis support.
2.Home Independence Service, which includes long term support, palliative/end of life support and night support.
3. Extra Care independence and wellbeing support
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £75,202,895
two.2) Description
two.2.1) Title
Help to Live at Home Zone 1
Lot No
1
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
This zone incorporates the Hebburn and Jarrow areas of the Borough which includes the following postcodes (NE31 1, NE31 2, NE32 3, NE32 5, NE37 3, NE10 0, NE10 8).
two.2.4) Description of the procurement
Home Independence Service typical weekly hours 2846, Home Independence and Crisis Response Service 458.5 weekly hours , Extra Care - Independence and Wellbeing Support Service within Campbell Court which includes 462 individual 1-2-1 hours + 168 core hours.
During the term of this Contract there are plans in place to build an Extra Care facility within this Zone, the facility could include up to 95 Apartments. The successful Provider will be expected to provide the care and support services within this facility. The anticipated cost of this additional care and support is estimated to be in the region of £1,083,394 per annum based on 1300 hours at 22/23 hourly rate of £15.99. This build programme is anticipated to commence 2023 with anticipated opening in late 2024.
Lot 1- the anticipated annual value range £3,637,481 - £5,630,745 (including the future planned extra care scheme)
two.2.14) Additional information
Initial contract term is 49 months commencing mid-March 2023, or as soon as possible following contract award, to 5 April 2027 with the option to extend by up to 36 months (1 x 2 years plus 1 x 1 year)
two.2) Description
two.2.1) Title
Help to Live at Home Zone 2
Lot No
2
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
This Zone incorporates both Boldon and South Shields South areas of the Borough which includes the following postcodes (NE32 4, NE34 0, NE34 9, NE35 9, NE36 0, SR5 3, SR5 4).
two.2.4) Description of the procurement
Home Independence Service typical weekly hours 2,884, Home Independence and Crisis Response Service 458.5 weekly hours and Extra Care - Independence and wellbeing Support Service within Blenkinsopp Court 462 individual 1-2-1 hours per week and 168 core hours per week.
During the term of this Contract there are plans in place to build an Extra Care facility within this Zone, the facility could include up to 120 Apartments. The successful Provider will be expected to provide the care and support services within this facility. The anticipated cost of this additional care and support is estimated to be in the region of £1,667,529 per annum based on 2000 hours at 22/23 hourly rate of £15.99. This may be ready in 2025.
Lot 2- the anticipated annual value range £3,672,133 - £6,257,695 (including the future planned extra care scheme)
two.2.14) Additional information
The initial term is 43 months commencing 13 September 2023 to 5 April 2027 with the option to extend by up to 36 months (1 x 2 years, plus 1 x 1 year).
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Open procedure
four.1.11) Main features of the award procedure
Quality criterion - Name: Mobilisation and Implementation / Weighting: 20%
Quality criterion - Name: Workforce Management / Weighting: 15%
Quality criterion - Name: Service Delivery / Weighting: 20%
Quality criterion - Name: Electronic Care Management and Electronic Call Monitoring Systems / Weighting: 7.5%
Quality criterion - Name: Quality Assurance / Weighting: 7.5%
Quality criterion - Name: Business Continuity / Weighting: 5%
Quality criterion - Name: Collaborative Working / Weighting: 5%
Quality criterion - Name: Social Value / Weighting: 10%
Quality criterion - Name: Interview / Weighting: 10%
Price - Weighting: 0%
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-027762
Section five. Award of contract
Title
Help to Live at Home Zone 1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 December 2022
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received by electronic means: 4
five.2.3) Name and address of the contractor
Springfield Home Care Services Ltd
Unit 2 Fusion Court, Garforth
Leeds
LS25 2GH
Country
United Kingdom
NUTS code
- UKE42 - Leeds
Companies House
3742352
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £37,897,304
Total value of the contract/lot: £37,897,304
Section five. Award of contract
Title
Help to Live at Home Zone 2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 December 2022
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received by electronic means: 4
five.2.3) Name and address of the contractor
Dale Care Ltd
Lumley House, Whitfield Court, St Johns Road, Meadowfield
Durham
DH7 8XL
Country
United Kingdom
NUTS code
- UKC14 - Durham CC
Companies House
02795946
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £37,305,591
Total value of the contract/lot: £37,305,591
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales Royal Courts of Justice
London
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Any review proceedings should be promptly brought to the attention of the Chief Executive of South Tyneside Council at Town Hall & Civic Offices, Westoe Road, South Shields NE33 2RL and will be dealt with in accordance with the requirements of the Public Contracts Regulations 2015 ("PCR 2015"). Any review proceedings must be brought within the timescales specified by the applicable law, including, without limitation, PCR 2015. In accordance with PCR 2015, The Council incorporated a minimum 10 calendar day standstill period from the date information on the award of the contract was communicated to tenderers.