Section one: Contracting authority
one.1) Name and addresses
Telford and Wrekin Council
Darby House
Telford
tf3 4ja
Contact
Rachel Perry
Telephone
+44 1952385646
Country
United Kingdom
Region code
UKG21 - Telford and Wrekin
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Ticketing, Marketing, Fundraising & CRM Software solution
two.1.2) Main CPV code
- 72421000 - Internet or intranet client application development services
two.1.3) Type of contract
Services
two.1.4) Short description
Telford Theatre, Telford & Wrekin Council are seeking a single solution to support ticketing, marketing, CRM, and reporting activities. Telford Theatre are looking for a solution that can drive revenue and generate operational efficiencies, whilst providing tools to drive audience engagement and improve the customer experience.
two.1.5) Estimated total value
Value excluding VAT: £250,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKG21 - Telford and Wrekin
Main site or place of performance
Telford and Wrekin
two.2.4) Description of the procurement
Telford Theatre, Telford & Wrekin Council are seeking a single solution to support ticketing, marketing, CRM, and reporting activities. Telford Theatre are looking for a solution that can drive revenue and generate operational efficiencies, whilst providing tools to drive audience engagement and improve the customer experience.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £250,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Continuous requirement
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/RNW28563CQ
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
3 February 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 60 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
3 February 2023
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: After this contract expires with options in 60 months
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
All correspondence regarding this opportunity must now go through the Delta Message Centre and no further method of correspondence will be answered or acted upon
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Telford:-Internet-or-intranet-client-application-development-services./RNW28563CQ" target="_blank">https://www.delta-esourcing.com/tenders/UK-UK-Telford:-Internet-or-intranet-client-application-development-services./RNW28563CQ
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/RNW28563CQ" target="_blank">https://www.delta-esourcing.com/respond/RNW28563CQ
GO Reference: GO-20221222-PRO-21807322
six.4) Procedures for review
six.4.1) Review body
Borough of Telford and Wrekin
Telford
Country
United Kingdom