Contract

Ticketing, Marketing, Fundraising & CRM Software solution

  • Telford and Wrekin Council

F03: Contract award notice

Notice identifier: 2023/S 000-011334

Procurement identifier (OCID): ocds-h6vhtk-0393e3

Published 20 April 2023, 12:05pm



Section one: Contracting authority

one.1) Name and addresses

Telford and Wrekin Council

Darby House

Telford

tf3 4ja

Contact

Rachel Perry

Email

Rachel.Perry@telford.gov.uk

Telephone

+44 1952385646

Country

United Kingdom

Region code

UKG21 - Telford and Wrekin

Internet address(es)

Main address

www.telford.gov.uk

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Ticketing, Marketing, Fundraising & CRM Software solution

two.1.2) Main CPV code

  • 72421000 - Internet or intranet client application development services

two.1.3) Type of contract

Services

two.1.4) Short description

Telford Theatre, Telford & Wrekin Council are seeking a single solution to support ticketing, marketing, CRM, and reporting activities. Telford Theatre are looking for a solution that can drive revenue and generate operational efficiencies, whilst providing tools to drive audience engagement and improve the customer experience.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £150,000

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKG21 - Telford and Wrekin
Main site or place of performance

Telford and Wrekin

two.2.4) Description of the procurement

Telford Theatre, Telford & Wrekin Council are seeking a single solution to support ticketing, marketing, CRM, and reporting activities. Telford Theatre are looking for a solution that can drive revenue and generate operational efficiencies, whilst providing tools to drive audience engagement and improve the customer experience.

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2.14) Additional information

To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/RNW28563CQ


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2022/S 000-036442


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

29 March 2023

five.2.2) Information about tenders

Number of tenders received: 4

Number of tenders received from SMEs: 4

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Spektrix Ltd

Lower Ground Floor

London

Country

United Kingdom

NUTS code
  • UKG21 - Telford and Wrekin
National registration number

06220078

The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £150,000

Total value of the contract/lot: £150,000


Section six. Complementary information

six.3) Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. All correspondence regarding this opportunity must now go through the Delta Message Centre and no further method of correspondence will be answered or acted upon

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=754988573" target="_blank">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=754988573

GO Reference: GO-2023420-PRO-22587672

six.4) Procedures for review

six.4.1) Review body

Borough of Telford and Wrekin

Telford

Country

United Kingdom