Section one: Contracting authority
one.1) Name and addresses
Leeds Trinity University
Brownberrie Lane
Leeds
LS18 5HD
Telephone
+44 1132837100
Country
United Kingdom
Region code
UKE4 - West Yorkshire
Internet address(es)
Main address
https://www.leedstrinity.ac.uk/
Buyer's address
https://neupc.delta-esourcing.com/members/leeds-trinity-university/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CRM Platform
Reference number
ITS056LTU
two.1.2) Main CPV code
- 48900000 - Miscellaneous software package and computer systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
Leeds Trinity University is seeking a fit for purpose single CRM system that will enable delivery of engaging, professional, and high-quality communications to enquirers, applicants, partners and current students. The system will also deliver a seamless journey from applicant to enrolled student. It will enable the University to segment communications by audience and allow tracking of reach, engagement, and analysis of communication effectiveness, to improve the applicant and student experience.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £350,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKE42 - Leeds
Main site or place of performance
Leeds
two.2.4) Description of the procurement
Leeds Trinity University is seeking a fit for purpose single CRM system that will enable delivery of engaging, professional, and high-quality communications to enquirers, applicants, partners and current students. The system will also deliver a seamless journey from applicant to enrolled student. It will enable the University to segment communications by audience and allow tracking of reach, engagement, and analysis of communication effectiveness, to improve the applicant and student experience.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: Yes
Description of options
Contract Duration: 1.The contract will be effective immediately upon award. 2.The solution will be operationally ‘business as usual’ before 10th April 2023 3.The contract duration will be based upon the anniversary of point 2 (above) and shall be in effect for three years. 4.The university reserves the right to extend the contract for any period up to a maximum of two additional years.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
To respond to this opportunity please click here: https://neupc.delta-esourcing.com/respond/6NV4X5DS4E
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-011413
Section five. Award of contract
Contract No
1
Title
CRM Platform
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
18 December 2022
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Creation Technology Solutions Limited
Barley Mow Centre, 10 Barley Mow Passage
London
W4 4PH
Country
United Kingdom
NUTS code
- UKE42 - Leeds
National registration number
05953173
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £500,000
Total value of the contract/lot: £350,000
Section six. Complementary information
six.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://neupc.delta-esourcing.com/delta/viewNotice.html?noticeId=746209256" target="_blank">https://neupc.delta-esourcing.com/delta/viewNotice.html?noticeId=746209256
GO Reference: GO-20221221-PRO-21802620
six.4) Procedures for review
six.4.1) Review body
Leeds Trinity University
Brownberrie Lane
Leeds
LS18 5HD
Telephone
+44 1132837100
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Leeds Trinity University
Brownberrie Lane
Leeds
LS18 5HD
Telephone
+44 1132837100
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
Leeds Trinity University
Brownberrie Lane
Leeds
LS18 5HD
Telephone
+44 1132837100
Country
United Kingdom