Section one: Contracting authority
one.1) Name and addresses
Torus62Ltd
Helena Central, 4 Corporation Street
St Helens
WA9 1LD
Contact
Carol Rabone
Telephone
+44 151000000
Country
United Kingdom
Region code
UKD - North West (England)
Internet address(es)
Main address
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Soft Market Test - Direct Debit Bureau
Reference number
TOR0378
two.1.2) Main CPV code
- 66000000 - Financial and insurance services
two.1.3) Type of contract
Services
two.1.4) Short description
Currently, Torus have circa 15,000 active Direct Debits (DD) with customers, this is managed by both the Income Team and Finance Rent Control Team. Torus seeking input from third party providers that can manage our Direct Debit collections with the aim to improve customer experience, streamline the existing systems and processes, along with improving rent collection. As part of this process Torus is conducting a Soft Market Test to establish the level of interest in this opportunity, to gather information and improve our understanding of the market.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKD - North West (England)
Main site or place of performance
NORTH WEST (ENGLAND)
two.2.4) Description of the procurement
Soft Market Test for Direct Debit Bureau Service
two.3) Estimated date of publication of contract notice
21 December 2022
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section six. Complementary information
six.3) Additional information
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-St-Helens:-Financial-and-insurance-services./A767DEVPYP" target="_blank">https://www.delta-esourcing.com/tenders/UK-UK-St-Helens:-Financial-and-insurance-services./A767DEVPYP
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/A767DEVPYP" target="_blank">https://www.delta-esourcing.com/respond/A767DEVPYP
GO Reference: GO-20221221-PRO-21802243