Section one: Contracting entity
one.1) Name and addresses
United Utilities Water Limited
Lingley Mere Business Park
Warrington
WA5 3LP
Contact
Nicola Turner
Telephone
+44 01925678021
Country
United Kingdom
NUTS code
UKD - North West (England)
National registration number
02366678
Internet address(es)
Main address
https://www.unitedutilities.com
Buyer's address
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/43984
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.6) Main activity
Water
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Developer Services & Metering
Reference number
PRO004405
two.1.2) Main CPV code
- 38421100 - Water meters
two.1.3) Type of contract
Supplies
two.1.4) Short description
UU has current framework agreements for:
• Developer Services & Lead Replacement
• Meter installation, repair & exchange (AMR)
• Domestic Water Efficiency Audits
• Meter Supply (AMR) including the associated connectivity/communication provision
These activities need to be retendered prior to 01/04/25 to concur with the start of the next AMP (AMP8 2025-2030).
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 44161200 - Water mains
- 44162500 - Drinking-water piping
- 45231110 - Pipelaying construction work
- 45231300 - Construction work for water and sewage pipelines
- 45232100 - Ancillary works for water pipelines
- 45232150 - Works related to water-distribution pipelines
- 45332200 - Water plumbing work
- 50411100 - Repair and maintenance services of water meters
- 51210000 - Installation services of measuring equipment
- 65100000 - Water distribution and related services
- 65111000 - Drinking-water distribution
- 72318000 - Data transmission services
- 79311000 - Survey services
two.2.3) Place of performance
NUTS codes
- UKD - North West (England)
Main site or place of performance
Warrington
two.2.4) Description of the procurement
DEVELOPER SERVICES (est £20M pa)
Management & delivery of metering services including planning & scheduling & streetworks management associated with:
• replacement/maintenance/repair of valves, hydrants, ferrules;
• mains diversions;
• new connections – clean water only — survey with planned activity & material schedule;
• new connections – clean water & wastewater — installation of manifolds, comm pipes, chambers/minor sewerage infrastructure;
• main laying – clean water only — excavate & lay, lay only, self-lay mains connection, self-lay mains test & chlorinate;
• non-standard work, eg. clean water & wastewater mains diversion for the purposes of developer work;
• lead & common supply pipe replacement;
METER INSTALLATION & COMMISSIONING (est £35M pa)
Management & delivery of metering services including planning & scheduling & streetworks management associated with:
• domestic/non-domestic/bulk meter replacement/installation/repair — internal & external (potentially including new chambers);
• domestic & non-domestic internal plumbing work;
• meter survey work;
DOMESTIC WATER EFFICIENCY AUDITS (est £1M pa) (likely to be included in the Meter Installation activity due to scope & value)
• Inbound & outbound call handling/Arranging appointments
• Engaging with customer through relevant behavioural change messaging, making the interaction personal & tailored to the customer
• Delivery & installation of suitable water saving interventions, taking flow measurements, & substituting alternative products where appropriate as part of the visit
• Minor internal leak repairs (such as leaky loos, tap washer replacements etc.)
• Remedial visits (reporting of findings & recommendations which fall outside of the initial audit)
SUPPLY OF METERS (est TBC)
Provision of AMI (Advanced Metering Infrastructure) enabled Meters (circa 1M consisting of a mix of new installations & exchanges & 6.5K non-household)
• Provision of the AMI enabled meter, consignment barcode information & a comprehensive meter stock control system aligned to the Contracting Entity’s billing system (Alto).
• Delivery of meters to one location as required, at both Contracting Entity & Installation Contractor locations.
• Regular liaison with UU & the Meter Installation Contractor
DATA COMMUNICATIONS (est TBC)
Technology & associated Connectivity provision for AMI
• Project Network Installation & Planning
• Wayleaves & Permits
• PO & Hardware Procurement
• Gateway Build, Test & Configure
• Gateway Installation
• Network Commission
• AMR enabled with capability to manually read
Technology & associated Connectivity provision for AMR
• Hardware - Meter + Waterbox AMR – current contract
• Data contract with Connectivity Provider
• Portal – meter data management software & associated systems
Given the 5 areas of interest (Developer Services, Meter Installation & Commissioning, Water Efficiency Audits, Meter Supply, Data Communications) as presented in the sections above, UU is keen to understand the different delivery models available.
two.2.14) Additional information
UU are looking at better understanding the ability of the market to deliver in 5 areas as detailed below [& further detailed in (k) below]:
1)Developer Services & Lead Replacement (Works)
2)Meter Installation & commissioning (Works)
3)Domestic Water Efficiency Audits (Survey) including of water saving products
4)Supply of Meters with AMR/AMI capability
5)Data Communications (Goods/Services)
two.3) Estimated date of publication of contract notice
4 September 2023
Section four. Procedure
four.1) Description
The procurement is covered by the Government Procurement Agreement: No
Section six. Complementary information
six.3) Additional information
This PIN is a request for information only at this stage. A future procurement is planned and we estimate the Contract Notice will be published September 2023
Instructions for response can be found by selecting event ID 64064 from the list of events found at the link below:
https://uk.eu-supply.com/ctm/supplier/publictenders?B=UNITEDUTILITIES
If you are not registered on Mercell EU Supply, please refer to the New Supplier Registration guide which has been uploaded on to the event. Respondents are asked to complete and return the response sheet and direct all questions via Mercell EU Supply.