Section one: Contracting authority/entity
one.1) Name and addresses
THE UNIVERSITY OF BIRMINGHAM
Edgbaston
BIRMINGHAM
B152TT
Contact
Sarah Randle
Country
United Kingdom
Region code
UKG31 - Birmingham
Companies House
RC000645
Internet address(es)
Main address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
IT Asset Management Solution
Reference number
FP12067/23
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Procurement of IT asset management solutions
There are three elements to this:
• IT Asset Management (ITAM) solution which includes Hardware Asset Management (HAM)
• Software Asset Management (SAM)
• Discovery tool
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £0.01 / Highest offer: £542,000 taken into consideration
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKG31 - Birmingham
two.2.4) Description of the procurement
An exercise was completed to determine how to source the IT Asset Management Solution and the the direct model was preferred over a reseller option.
ServiceNow was determined to be the supplier to fully meet the requirements.
There is an existing contract with an expiry date of 31 July 2025 and the ITAM will be aligned with the existing contract with a co-termination date.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.14) Additional information
Traditionally, asset management solutions can only monitor usage and licenses for software that is installed on a device. ServiceNow will do this, but will also monitor SaaS applications accessed via a browser and the platform has extensive functionality for monitoring and managing SaaS usage. This will give insights into which SaaS applications are being used, and by whom which could flag any GDPR issues or any overlapping software. License management of SaaS applications should bring a reduction in costs and allow for better license management. Any over licensing will be flagged up either from built in integrations or using APIs.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
The decision to choose ServiceNow is because it is the sole comprehensive source for our requirements
ServiceNow allows us to monitor the usage of Software-as-a-service (SAAS) applications which is a capability not seen by other products.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract/concession
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
4 December 2023
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
ServiceNow UK Limited
Staines upon Thames
Country
United Kingdom
NUTS code
- UKI75 - Hounslow and Richmond upon Thames
Companies House
06299383
The contractor/concessionaire is an SME
No
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Lowest offer: £0.01 / Highest offer: £542,000 taken into consideration
Section six. Complementary information
six.3) Additional information
Alternative Procurement contact is K.Samsonik@bham.ac.uk
six.4) Procedures for review
six.4.1) Review body
University of Birmingham
Edgbaston
Birmingham
B15 2TT
Country
United Kingdom