Section one: Contracting authority
one.1) Name and addresses
Chelsea and Westminster Hospital NHS Trust
369 Fulham Road
London
SW10 9NH
Contact
Julian Fris
Country
United Kingdom
Region code
UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Internet address(es)
Main address
https://www.nwlondonicb.nhs.uk/
Buyer's address
https://www.nwlondonicb.nhs.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Other type
Healthcare - NHS
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Procurement of Facilities Management Soft Services Reference number: ND2024 008
two.1.2) Main CPV code
- 79993100 - Facilities management services
two.1.3) Type of contract
Services
two.1.4) Short description
The provision of Facilities Management Soft Services to the Chelsea & Westminster Hospital and The Royal Marsden Hospital as defined in the Descriptive Document (Doc A ITPD) comprising
General management
Healthcare Cleaning Services
Portering Services
Patients Catering Services
Linen & Laundry Services
Retail Catering Operations
Waste Management Services
Reception (Chelwest only)
Helpdesk Services
Security Services
Window cleaning
Pest Control
Vehicle Parking
Private Patients services
two.1.5) Estimated total value
Value excluding VAT: £140,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 90900000 - Cleaning and sanitation services
- 90900000 - Cleaning and sanitation services
- 90911300 - Window-cleaning services
- 90922000 - Pest-control services
- 98341120 - Portering services
- 72253000 - Helpdesk and support services
- 98351000 - Car park management services
- 98310000 - Washing and dry-cleaning services
- 55500000 - Canteen and catering services
- 79710000 - Security services
- 90500000 - Refuse and waste related services
- 79992000 - Reception services
- 55500000 - Canteen and catering services
two.2.3) Place of performance
NUTS codes
- UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Main site or place of performance
Chelsea & Westminster Hospital and associated sites (excluding West Middlesex University Hospital) and the Royal Marsden Hospital (Chelsea, Sutton & Cavendish Square sites)
two.2.4) Description of the procurement
The provision of Facilities Management Soft Services as listed in II.1.4. The process will be conducted as a Competitive Dialogue procedure where a minimum of 3 bidders will be shortlisted from a successfully completed supplier questionnaire. There will be a number of stages including Invitation to Participate in Dialogue (ITPD), Invitation to Submit Detailed Solutions (ISDS) then potentially shortlisted to a minimum of 2 bidders who will participate in continuing dialogue (ITCD) and submission of a final tender (ISFT). The procurement will include collaborative workshops, joint process review and potentially reviewing service models to be delivered in a more efficient manner. There will be a strong focus on achieving net zero, social value aspirations and service innovation & excellence.
The intention is to commence the contract in April 2026.
two.2.5) Award criteria
Price
two.2.6) Estimated value
Value excluding VAT: £140,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
90900000 Cleaning and sanitation services
90911300 Window-cleaning services
90922000 Pest-control services
98341120 Portering services
72253000 Helpdesk and support services
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
List and brief description of selection criteria
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
List and brief description of selection criteria
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive dialogue
four.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
5 December 2024
Local time
5:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
High Court
The Strand
London
WC2A 2LL
Country
United Kingdom