Section one: Contracting authority
one.1) Name and addresses
Mid Yorkshire Hospitals NHS Trust
Trust HQ and education Centre, Aberford Road
Wakefeld
WF1 4DG
Contact
Sara Broadhead
Country
United Kingdom
Region code
UKE21 - York
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NHS Patient Survey
Reference number
C227466
two.1.2) Main CPV code
- 79311000 - Survey services
two.1.3) Type of contract
Services
two.1.4) Short description
Patient Experience Feedback Support
two.1.5) Estimated total value
Value excluding VAT: £240,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 79311300 - Survey analysis services
- 79311000 - Survey services
two.2.3) Place of performance
NUTS codes
- UKE21 - York
two.2.4) Description of the procurement
Patient Experience Feedback Support to include NHS Patient Survey and Patient Friends and Family Test covered under the NHS Patient Survey Approved Contractor Framework for CQC
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 April 2024
End date
31 March 2026
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
9 January 2024
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 31 March 2026
four.2.7) Conditions for opening of tenders
Date
9 January 2024
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
Leeds Teaching Hospitals NHS Trust
Great George Street
Leeds
LS1 3EX
Country
United Kingdom
Internet address
six.4.2) Body responsible for mediation procedures
Calderdale and Huddersfield NHS Foundation Trust
Trust HQ, Acre Street, Lindley
Huddersfield
HD3 3EA
Country
United Kingdom