Section one: Contracting authority
one.1) Name and addresses
Transport for London
5 ENDEAVOUR SQUARE
LONDON
E201JN
Contact
Billy Simson
Telephone
+44 3432221234
Country
United Kingdom
Region code
UKI - London
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
ICT13144 ATS Booking and Scheduling Solution
Reference number
ICT13144
two.1.2) Main CPV code
- 60112000 - Public road transport services
two.1.3) Type of contract
Services
two.1.4) Short description
Contract for ATS Booking and Scheduling solution for Dial-a-Ride and other transportation.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £3,600,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
Main site or place of performance
London and surrounding area's.
two.2.4) Description of the procurement
Deliver a booking and scheduling solution which maintains key functionalities such as ; Trip Booking, Trip Scheduling, Customer Account and Registration, Fleet Management, Driver Rostering, Trip Delivery, Operational Reporting and Business Intelligence, Data Migrations and Workflows, General Administration.
Deliver a new single technological platform with additional functionality to meet the goals of the ATS Roadmap. Additional functionality includes but not limited to: A responsive customer-facing website (as minimum - app interface desirable) which is compliant with TfL accessibility design guidelines. A scalable solution for multiple customers and multiple service providers. Include a responsive scheduling system which can respond to real-time situations (e.g. delays, breakdowns etc.)
two.2.5) Award criteria
Quality criterion - Name: Solution Design / Weighting: 70
Quality criterion - Name: Mobilisation & Transition / Weighting: 16
Quality criterion - Name: Service Management / Weighting: 14
Quality criterion - Name: Privacy Data Protection / Weighting: Pass/Fail
Quality criterion - Name: Cyber Security / Weighting: Pass/Fail
Price - Weighting: Price Per Quality Point.
two.2.11) Information about options
Options: Yes
Description of options
Option to extend of up to 3 years (1+1+1).
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive procedure with negotiation
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2019/S 054-124597
Section five. Award of contract
Lot No
N/A
Title
ICT13144 Booking and Scheduling Solution for Assisted Transport Services (ATS)
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
25 November 2022
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Via Technologies Europe B.V Limited
Dog and Duck Yard, Princeton Street
London
WC1R 4BH
Country
United Kingdom
NUTS code
- UKI - London
Dun & Bradstreet
492364037
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £3,600,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Country
United Kingdom