Section one: Contracting authority
one.1) Name and addresses
Cumberland Council
Cumbria House, 107 - 117 Botchergate
Carlisle
CA1 1RD
Contact
Ms Allison Paterson
allison.paterson@cumberland.gov.uk
Telephone
+44 7867201769
Country
United Kingdom
NUTS code
UKD1 - Cumbria
Internet address(es)
Main address
https://www.cumberland.gov.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Open Framework for the Provision of Homecare Services
Reference number
DN701659
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Cumberland Council is advertising an Open Framework for providers to deliver 'Homecare Services', for the delivery of personal care tasks in people's own homes, regulated by the Care Quality Commission (CQC), under The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 on a 24/7 basis in Cumberland for people over 18. The Council is conducting the procurement of this framework using the open procedure in accordance with the Public Contracts Regulations 2015 (PCR) for the purpose of procuring the services described in the Service Specification.
There are two Lots - Lot 1: Standard Homecare Services and Lot 2: Bespoke/Non-Standard Homecare Services. Successful Providers joining the Framework will automatically be awarded to both Lots.
The Council will seek to open the Framework to new applications every 6 months from the commencement of the Contract Year during the Term via Find a Tender. It shall be at the Council’s sole discretion to open the Framework to new applications more or less frequently than every 6 months and to decide how long the tender period is open for each time. Submission deadlines are stated in the ITT.
The Council reserves the right to close the Framework to new applications if in the opinion of the Council there is good reason to do so. In the event the Council determines to exercise its discretion to close the Framework to new applications, it will notify its intention and the period which the Framework will be closed on Find a Tender.
The Council reserves the right to reject any applications from Providers who have a CQC rating below “Good”. Applications from Providers who are not rated or below Good may be accepted on a case-by-case basis at the Council’s discretion, where the Provider can demonstrate a robust improvement plan and evidence of actions being addressed appropriately and in line with identified timescales.
The Council reserves the right to reject any applications from Providers who do not have an office base in Cumberland. From the commencement of the contract and throughout the contracted period Providers must be registered with CQC and have a local office base in Cumberland from which they will operate the service. The Council (at its sole discretion) may agree that a local office can be outside of the Cumberland boundaries where the Council is satisfied the office location is within reasonable distance of care delivery and there is suitable infrastructure in place.
The Open Framework includes requirements around delivery of Social Value and the requirement for Providers to pay the Real Living Wage to its Staff engaged in the delivery of the Services. The Council shall review the contract term around the Real Living Wage annually.
In addition to Cumberland Council (the contracting authority), the NHS North East and North Cumbria Integrated Care Board (the ICB) is a potential user of this Framework and they may purchase homecare services, subject to the ICB signing a Framework Access Agreement.
The estimated total value of the Framework for the 4-year initial term is £128.144m excluding VAT.
The estimated total value for the initial term plus the two 12 months optional extensions is £213.038m excluding VAT. These estimated totals are based upon the maximum spend by Cumberland Council and the ICB accessing the framework from Day 1. The Cumberland Council potential spend on Homecare Services over the full 6-year term is estimated to be £133.882m. Details of current expenditure are indicative only. The Council does not guarantee any spend against this Framework Agreement.
You must be registered on The Chest (https://www.the-chest.org.uk/) to access the tender documents. All bids must be received electronically via the Chest by the closing date stated in the ITT. Please read the ITT and its Schedules in full before submitting a tender. Any clarifications about the tender must be sent via messaging on the Chest by the closing date stated in the ITT.
two.1.5) Estimated total value
Value excluding VAT: £213,038,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Lot 1 - Standard Homecare Services
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKD1 - Cumbria
two.2.4) Description of the procurement
All award criteria are stated in the procurement documents only.
Lot 1 will make up the majority of Homecare commissioned, during the first few years.
Homecare Packages will be advertised via a method set by the Council and awarded under Lot 1 using the following approach:
The Council will advertise to all Framework Providers (where Providers indicate they wish to deliver).
Providers will submit offers.
Offers will be reviewed and awarded based on Customer choice or by the ranking as set out in the contract terms.
Accepted offers will become individual call offs/instructions (currently known as “Service Agreements” or “SPOs”).
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £213,038,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 April 2024
End date
31 March 2030
This contract is subject to renewal
Yes
Description of renewals
The Council proposes to enter in to the Framework Agreement for an initial period of 48 months with the successful providers. There are TWO optional extensions available of up to 12 months each. The maximum length of the Framework Agreement, including the optional extensions is 72 months. These optional extensions are at the complete discretion of the Council. The end date of 31st March 2030 includes the two optional extensions. If these extensions are not used, the Framework will end on 31st March 2028.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 2 - Bespoke / Non Standard Homecare Services
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKD1 - Cumbria
two.2.4) Description of the procurement
All award criteria are stated in the procurement documents only.
Lot 2 will be used to commission Homecare where there is an identified need to do things differently or to meet a specific need or demand that cannot be met via Lot 1.
Work under Lot 2 will be awarded via mini-competition where Providers will be invited to tender via The Chest.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 April 2024
End date
31 March 2030
This contract is subject to renewal
Yes
Description of renewals
The Council proposes to enter in to the Framework Agreement for an initial period of 48 months with the successful providers. There are TWO optional extensions available of up to 12 months each. The maximum length of the Framework Agreement, including the optional extensions is 72 months. These optional extensions are at the complete discretion of the Council. The end date of 31st March 2030 includes the two optional extensions. If these extensions are not used, the Framework will end on 31st March 2028.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
In the case of framework agreements, provide justification for any duration exceeding 4 years:
The Council has decided to tender for an open Framework for a period of up to SIX years, because in the Council's reasonable opinion - A potential 6 year term supports Providers to commit to Delivery of Homecare in Cumberland / A potential 6 year term promotes stability of the market / It is permissible under Light Touch Regime of Public Contract Regulations 2015.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
29 March 2030
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
11 January 2024
Local time
10:30am
Information about authorised persons and opening procedure
The above date of 11th January 2024 is the closing date for the first round of submissions. Estimated opening and closing dates for all rounds are stated in the ITT and below.
30 November 2023 - 11 January 2024
11 January 2024 - 08 February 2024
08 February 2024 - 14 March 2024
14 March 2024 - 15 May 2024
15 May 2024 - 18 November 2024
18 November 2024 - 16 May 2025
16 May 2025 - 18 November 2025
18 November 2025 - 22 May 2026
22 May 2026 - 30 November 2026
30 November 2026 - 04 May 2027
04 May 2027 - 05 November 2027
05 November 2027 - 05 May 2028
05 May 2028 - 06 November 2028
06 November 2028 - 07 May 2029
07 May 2029 - 07 November 2029
07 November 2029 - 29 March 2030
It is reiterated that this timetable is estimated. You should refer to II.1.4 for further information. All rounds will be advertised to framework providers via The Chest.
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
His Majesty's Court Service
London
Country
United Kingdom