Scope
Reference
P-0110
Description
This specification is for the provision of a citywide older people's (60+) hospital discharge support service with follow on support at home to prevent readmission to hospital and care/support needs from increasing post-discharge. This contract will operate for three years, plus the possibility of extension by two years subject to satisfactory delivery of the expected outcomes. The service is expected to:
• improve the flow of older patients out of hospital
• address safety concerns at home and other barriers that prevent timely discharge
• ensure that essentials such as food and working utilities (by providing meter top ups, or providing information/referral to services that can resolve any issues) are in place when returning home
• improve well-being and confidence by connecting older people discharged from hospital with other services and community resources, and
• support or signpost to maximise income
All of which will support to reduce the risk of readmission and the need for additional health and social care services further down the line.
Total value (estimated)
- £2,575,000 excluding VAT
- £2,575,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 January 2026 to 31 December 2028
- Possible extension to 31 December 2030
- 5 years
Description of possible extension:
The contract start date is 1st January 2026 for 3 years with an option to extend for 2 years.
Main procurement category
Services
CPV classifications
- 85300000 - Social work and related services
Contract locations
- UKD3 - Greater Manchester
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
16 July 2025, 11:00am
Tender submission deadline
23 July 2025, 11:00am
Submission address and any special instructions
The Council is using the e-business portal known as the Chest. Applicants will need to register their details at the following link www.the-chest.org.uk . Once registered, applicants will be emailed a log-in and password which will allow them to gain access to the documentation relating to this opportunity. Applicants will need to electronically submit their completed tender documents, including procurement specific questionnaire, via the on-line portal by 11am on 23rd July as referred to in the tender documentation. Any clarification queries must also be submitted via the Chest website by the date referred to in the tender documentation.
The link to the CHES T advert can be found here: https://procontract.due-north.com/Advert?advertId=a8ef846f-9b4c-f011-8138-005056b64545&fromProjectDashboard=True
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
3 October 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 45% |
| Price | Price | 25% |
| Social Value | Quality | 20% |
| Environment | Quality | 10% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Contracting authority
Manchester City Council
- Public Procurement Organisation Number: PLNV-8798-LDMP
Town Hall Extension
Manchester
M60 2LA
United Kingdom
Region: UKD33 - Manchester
Organisation type: Public authority - sub-central government