Section one: Contracting authority/entity
one.1) Name and addresses
NHS Wales Shared Services Partnership (NWSSP) - Procurement Services
Procurement Services, 4-5 Charnwood Court, Heol Billingsley, Parc Nantgarw,
Cardiff
CF15 7QZ
Contact
Emma Lane
Telephone
+44 02921501375
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
http://www.procurement.wales.nhs.uk
Buyer's address
http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Clinical Support Hub Mobile Resource Pilot
Reference number
CAV-VEA (24-25) 102
two.1.2) Main CPV code
- 85143000 - Ambulance services
two.1.3) Type of contract
Services
two.1.4) Short description
The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of NHS Wales Executive's Strategic Programme for Urgent and Emergency Care who are seeking to establish a service to support the management of patients by the Clinical Support Hub (CSH) and located within the regional areas covered by the CSH.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £180,000
two.2) Description
two.2.2) Additional CPV code(s)
- 85143000 - Ambulance services
two.2.3) Place of performance
NUTS codes
- UKL - Wales
two.2.4) Description of the procurement
The Strategic Programme for Urgent and Emergency Care are seeking to establish a 12 month pilot for a support contract which would carry out observations and assessments. This would enable the Clinical Support Hub (CSH) to manage more cases more appropriately saving time and resource for traditional UPC OOH services. The pilot provider are able to visit patients in their own homes and in care homes and there is also an option to have a wheelchair-enabled car that can transport patients either to hospital, if required, or to an out of hours base. An example of the activities under the Clinical Support Hub Mobile Resource Pilot are;
1. 12 lead ECG for interpretation by a Clinician
2. Taking bloods and transporting to laboratory
3. Urine dip
4. Weighing patients
5. Patient transport to UPC base
6. Support to pull cases from the 111 PEQ (stack)
7. Support direct admission
8. Patient follow up to monitor /update observations
The proposed pilot will cover the three CSH: Vantage Point House (East), Thanet house (West), and Ty Elwy (North), with two cars for North and West Wales to take account of the geography, thereby covering the whole of Wales. The service would be in place for 10 hours per day on Saturdays/Sundays and 8 hours on Bank holidays.
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
The support offered by St John’s has already been tried and tested by WAST and Health Boards and the offer can be flexed to include the management of falls in line with a Falls Response Framework and associated pathways if appropriate.
St John's has capacity to provide 2 vehicles along with the equipment and personnel who have the medical training, qualifications and capability to run a 12 month pilot scheme which is anticipated to commence mid November 2024 in time for supporting winter pressures. The pilot will be evaluated to understand if there have been any clear outcomes to providing this additional support and if successful, funding may be allocated for future requirement and therefore, there will be a new procurement process for a longer term arrangement.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract/concession
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
28 October 2024
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
St John Ambulance Cymru
Priory House, Beignon Close
Cardiff
CF245PB
Country
United Kingdom
NUTS code
- UKL22 - Cardiff and Vale of Glamorgan
The contractor/concessionaire is an SME
No
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £180,000
Section six. Complementary information
six.3) Additional information
The contract value referred to within this notice is estimated figure for the contract to allow for flexibility in support provision.
Please note that should you have any queries from the 29th October to the 4th November 2025, you can also contact;
Chris Squires, Procurement Business Manager
Telephone: 02921500806
Email: christopher.squires@wales.nhs.uk
(WA Ref:145613)
six.4) Procedures for review
six.4.1) Review body
High Court
London
Country
United Kingdom
Internet address
http://www.procurement.wales.nhs.uk
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
NHS Wales Shared Services Partnership on behalf of NHS Wales Executive will allow a minimum 10 calendar day standstill period between notifying the award decision and awarding the contract.