Section one: Contracting authority
one.1) Name and addresses
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw
Cardiff
CF15 7QZ
Contact
Bethan Dyke
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
http://nwssp.nhs.wales/ourservices/procurement-services/
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Cardiff and Vale UHB Digital Clinical Audit Platform
two.1.2) Main CPV code
- 79212000 - Auditing services
two.1.3) Type of contract
Services
two.1.4) Short description
This Prior Information Notice (PIN) to seek expressions of interest from suppliers for a digital clinical audit platform, to support the Health Board with its circa 10,000 annual audits to support quality assurance, improvement projects and ward accreditation incentives.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKL22 - Cardiff and Vale of Glamorgan
two.2.4) Description of the procurement
Cardiff and Vale University Health Board (UHB) is one of the largest NHS organisations in Europe, serving a population of around 534,756 people across Cardiff and the Vale of Glamorgan. We also provide over 100 specialist services across South and Mid Wales, supported by a workforce of approximately 17,000 staff across a range of care settings.
We are issuing this Prior Information Notice (PIN) to seek expressions of interest from suppliers for a digital clinical audit platform. Within Cardiff and Vale UHB, we currently undertake up to 10,000 audits per year and use this information in support of quality assurance, improvement projects and ward accreditation initiatives. Our existing suite of audits range from assessing quality standards, regulatory compliance and patient experience.
Platform Requirements
The digital clinical audit platform must:
- Include an API/Data feed for real-time (or near real-time) warehousing of all audits. The UHB has a well-established suite of PowerBI dashboards that require audit data to triangulate against other data sets.
- Be customisable to meet the needs of various clinical services delivered across inpatient, outpatient, theatre, and community settings.
- Allow local administrator rights for instant adjustment to audit questions or scoring.
- Be a ‘mobile first’ solution, as our primary devices are tablets. However, a web application accessible on desktops is also a requirement.
- Support audit communication through features like reminders, notifications, and action planning prompts.
- Provide real-time data reporting and analytics for long-term data insights.
- Support an unlimited number of audits across the organisation.
- Allow for role-based access, supporting over 1500 user registrations.
Vendor Requirements
Suppliers should:
- Have proven experience deploying clinical audit and quality improvement platforms in large healthcare settings.
- Provide strong references from similar projects within the NHS.
- Commit to ongoing support, training, and platform maintenance.
- Demonstrate compliance with relevant regulations, such as UK GDPR and NHS Digital standards.
Next Steps
Upon reviewing submissions, Cardiff and Vale UHB may invite selected suppliers for further discussions, demonstrations, or supplier briefings.
two.2.14) Additional information
Submission Details
Interested suppliers are invited to submit expressions of interest detailing their proposed solution and how it meets the above requirements. Submissions should be sent to Bethan Dyke at bethan.dyke@wales.nhs.uk
two.3) Estimated date of publication of contract notice
1 November 2025
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=145562.
(WA Ref:145562)