Section one: Contracting authority
one.1) Name and addresses
Norse Commercial Services Ltd
280 Fifers Lane
Norwich
NR6 6EQ
Contact
Simon Bullimore
simon.bullimore@norsegroup.co.uk
Telephone
+44 1603894162
Country
United Kingdom
Region code
UKH1 - East Anglia
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.delta-esourcing.com/tenders/UK-UK-Norwich:-Software-support-services./5RFS28M3C8
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://www.delta-esourcing.com/tenders/UK-title/5RFS28M3C8
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Other type
Local Authority Trading Company (LATCO)
one.5) Main activity
Other activity
FM services to Local Government
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Microsoft Dynamics 365 Finance & Operations Support
Reference number
NGRP0088
two.1.2) Main CPV code
- 72261000 - Software support services
two.1.3) Type of contract
Services
two.1.4) Short description
Norse Group is in the process of replacing its core financial application with Microsoft Dynamics 365 Finance & Operations (D365). To ensure robust support arrangements in place at the point of go live, Norse Group is undertaking a Restricted Tendering Process to seek a qualified external support partner to supplement its internal support teams.
two.1.5) Estimated total value
Value excluding VAT: £875,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKH1 - East Anglia
Main site or place of performance
East Anglia
two.2.4) Description of the procurement
Norse Group is in the process of replacing its core financial application with Microsoft Dynamics 365 Finance & Operations (D365). To ensure robust support arrangements in place at the point of go live, Norse Group seeks a qualified external support partner to supplement its internal support teams.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £875,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged minimum number: 5
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/5RFS28M3C8
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
23 November 2024
Local time
11:00am
four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
25 November 2024
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Norwich:-Software-support-services./5RFS28M3C8
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/5RFS28M3C8
GO Reference: GO-20241024-PRO-28270038
six.4) Procedures for review
six.4.1) Review body
Norse Commercial Services Limited
280 Fifers Lane
Norwich
NR6 6EQ
Telephone
+44 1603894162
Country
United Kingdom