Section one: Contracting authority
one.1) Name and addresses
Greater London Authority
Kamal Chunchie Way
LONDON
E16 1ZE
Contact
Ilva Cunka
Country
United Kingdom
Region code
UKI - London
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Buyer's address
https://tfl.gov.uk/corporate/publications-and-reports/procurement-information
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://s1-eu.ariba.com/Sourcing/Main/aw?awh=r&awssk=GW1gHIU8&realm=TfL&dard=1
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Appeal Services to Road User Charging
Reference number
GLA 82114
two.1.2) Main CPV code
- 75110000 - General public services
two.1.3) Type of contract
Services
two.1.4) Short description
Procurement run by Transport for London on behalf of Greater London Authority.
Requirement for a Service Provider to provide Appeal Services for Road User Charging Schemes within Greater London; provision of the IT systems, back office functions, administration support and customer facing services as well as a hearing centre.
GLA's operational objective is to provide an accessible and efficient Appeals Service that provides an independent adjudication service for customers who wish to challenge the issue of a PCN by TfL ensuring a fair and impartial hearing for all parties.
Supplier briefing will be held at 2pm, Wednesday, 14/12/2022 online via MS Teams. Interested suppliers please email ilvacunka@tfl.gov.uk details of attendees.
The procurement process will be conducted electronically on the e-Tendering portal SAP Ariba. The portal can be accessed via the following link:
Once the opportunity will be published, suppliers interested in this tender opportunity please email ilvacunka@tfl.gov.uk to be added to the suppliers list and to access tender pack.
To register on SAP Ariba, please use the following link:
https://s1-eu.ariba.com/Sourcing/Main/aw?awh=r&awssk=GW1gHIU8&realm=TfL&dard=1
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 75100000 - Administration services
two.2.3) Place of performance
NUTS codes
- UKI - London
- UKJ - South East (England)
two.2.4) Description of the procurement
To provide Appeals Services for Road User Charging Schemes within Greater London
two.3) Estimated date of publication of contract notice
13 December 2022
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
Procurement to be run using Open Procedure.
Estimated bid submission deadline Thursday, 02 February 2023