Section one: Contracting entity
one.1) Name and addresses
NORTHUMBRIAN WATER GROUP LIMITED
Northumbria House,Abbey Road, Pity Me
DURHAM
DH15FJ
Contact
Amy Barker
Telephone
+44 7562909341
Country
United Kingdom
Region code
UKC14 - Durham CC
Companies House
02366703
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
one.6) Main activity
Water
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Smart Metering Solution Installation Partner(s)
Reference number
NW2661
two.1.2) Main CPV code
- 45232150 - Works related to water-distribution pipelines
two.1.3) Type of contract
Works
two.1.4) Short description
Northumbrian Water Group (NWG) is currently reviewing the provision of Smart Metering Installation Partner(s), as part of the Smart Transformation Programme. We aim to partner with a number of installation partners to assist with smart meter and smart communication device installation rollout across our Northumbrian, Essex and Suffolk operating areas.
The precise works, services, and capabilities to partner on delivery have not yet been fully defined. This PIN is issued to manage a pre-market engagement exercise. NWG seeks to obtain feedback from the marketplace in relation to what is currently available within this market space before issuing a tender.
NWG is looking to understand capabilities of installation providers in the market who are suitably positioned to provide us with services to support our challenging long term installation targets.
The main area of focus are-
Smart Meter & Smart Communications Device Installations
• Both household and non-household installations
• Replacement of existing external meters with smart meters and communication devices within existing boundary boxes • Replacement of internal meters within the customers property
• New Smart meter and communication device installations (via street excavation to install new boundary boxes)
Additional areas of interest as part of this market engagement exercise are;
Deployment Planning -
• Resource planning and management
• Install planning and scheduling
Pre-Installation surveys
• Physical / desk top survey of metered and un-metered properties
Customer Contact Management
• Management of the end-to-end customer engagement campaign including appointment booking and water efficiency interventions
Meter Triage & Meter Health Management
• Triage and management of the field activity to resolve meter health issues e.g. on site diagnostic, meter / communication device replacement
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 38421100 - Water meters
- 45233251 - Resurfacing works
- 50411100 - Repair and maintenance services of water meters
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKH14 - Suffolk
- UKH3 - Essex
two.2.4) Description of the procurement
This PIN is issued to manage a pre-market engagement exercise.
NWG seeks to obtain feedback from the marketplace in relation to what is currently available within this market space before issuing a tender. The primary focus of this pre market engagement to provide market intelligence and an insight into market trends, solution availability, as well as any perceived risks and opportunities. It is not itself a call for tender or a pre-qualification exercise. The information within this document has been
generated solely for market engagement purposes and, depending on the information received from potential suppliers, may not reflect the information ultimately presented in any future calls to tender. NWG would appreciate your feedback in the form of an expression of interest to this PIN and subsequently a response to our available RFI questionnaire only at this stage. All responses will be treated confidentially.
All responses will be carefully considered but will not bind NWG to any specific approach to procurement, nor will responses be treated as conveying any promise or commitment on the part of the respondent.
two.3) Estimated date of publication of contract notice
31 January 2024
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of expressions of interest
Date
6 December 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.3) Additional information
In order to participate in this pre market engagement exercise, please send an email to expressions@nwl.co.uk before the deadline date of 6 December 2023 at 12 noon.
Once we have received your email that contains the details below, applicants will be sent an email with details of the RFI questionnaire within 48 hours from request. The deadline for return of the completed questionnaire is 8 December 2023 at 3pm. NWG will review supplier responses and we may contact you for further information relating to how you could meet the NWL requirements.
When sending expression of interest for this pre market engagement applicants must provide the following information:
1) Full company name 2) Main contact details of the person who will be responsible for completing the questionnaire - Name, job title, email address and telephone number.