Section one: Contracting authority
one.1) Name and addresses
COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST
Liverpool Road
Chester
CH21UL
Contact
Jon Hulme
Country
United Kingdom
Region code
UKD63 - Cheshire West and Chester
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services
Reference number
F/103/TTTPSR/25/AB
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
The Countess of Chester Hospital NHS Foundation Trust has set up a Framework Agreement under the Health Care Services (Provider Selection Regime) Regulations 2023 (and as amended) (the PSR) for use by all Relevant Authorities (and any future successors to these organisations).
"Relevant authority" is defined in section 12ZB(7) of the National Health Service Act 2006 and in section 10A(9) of the National Health Service (Wales) Act 2006. It means a combined authority, an integrated care board, a local authority in England, NHS England, an NHS foundation trust or an NHS trust established under section 25 of that Act, a county council or county borough council in Wales, a local health board established under section 11 of the National Health Service (Wales) Act 2006, a National Health Service trust established under section 18 of the National Health Service (Wales) Act 2006, or a special health authority established under section 22 of the National Health Service (Wales) Act 2006.
For the avoidance of doubt, any successor bodies of any of the above entities shall be entitled to place Orders and shall be deemed Relevant Authorities for the purposes of this Framework Agreement.
This framework agreement aims to support the NHS in managing increasing demand on radiology services, where rising scan volumes and reporting needs are compounded by a declining radiologist workforce. By enabling access to teleradiology-where radiological images are transmitted across locations for primary reporting, second opinions, or clinical reviews-as well as telepathology, telemicrobiology, teledermatology.
Lot 1 - Teleradiology and Telemedicine Services
Lot 2 - Telepathology Services
This framework will run for a term of 4 years.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £50,000,000
two.2) Description
two.2.1) Title
Teleradiology and Telemedicine Services
Lot No
1
two.2.2) Additional CPV code(s)
- 85110000 - Hospital and related services
- 85120000 - Medical practice and related services
- 85150000 - Medical imaging services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
- UKL - Wales
two.2.4) Description of the procurement
DESCRIPTION OF SERVICES
Under Lot 1, organisations will seek providers of a variety of Teleradiology and Telemedicine Services.
REASON FOR NOTICE
This is an award notice to conclude a framework agreement using the competitive process.
LIFETIME VALUE OF AGREEMENT
£50,000,000
RELEVANT AUTHORITIES ABLE TO USE THE AGREEMENT
The Countess of Chester Hospital NHS Foundation Trust has established a new Framework Agreement under the Health Care Services (Provider Selection Regime) Regulations 2023 (and as amended) (the PSR) for use by all Relevant Authorities (and any future successors to these organisations).
"Relevant authority" is defined in section 12ZB(7) of the National Health Service Act 2006 and in section 10A(9) of the National Health Service (Wales) Act 2006. It means a combined authority, an integrated care board, a local authority in England, NHS England, an NHS foundation trust or an NHS trust established under section 25 of that Act, a county council or county borough council in Wales, a local health board established under section 11 of the National Health Service (Wales) Act 2006, a National Health Service trust established under section 18 of the National Health Service (Wales) Act 2006, or a special health authority established under section 22 of the National Health Service (Wales) Act 2006.
For the avoidance of doubt, any successor bodies of any of the above entities shall be entitled to place Orders and shall be deemed Relevant Authorities for the purposes of this Framework Agreement.
DURATION OF AGREEMENT
The framework will run for a term of 4 years.
two.2.5) Award criteria
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Quality and innovation / Weighting: 30
Quality criterion - Name: Integration, collaboration, and service sustainability / Weighting: 25
Quality criterion - Name: Improving access, reducing health inequalities, and facilitating choice / Weighting: 15
Cost criterion - Name: Value Key Criterion / Weighting: 20
two.2.11) Information about options
Options: Yes
Description of options
The Term of this Framework Agreement shall be four (4) years from the Commencement Date. Call-off Contracts may exceed this period provided that Contracts are awarded within the Framework Agreement Term.
The Framework will be re-opened to new applicants annually, approximately 90 days before the anniversary of the Framework Commencement Date. Previously appointed Suppliers will NOT be obliged to re-apply on an annual basis.
two.2) Description
two.2.1) Title
Telepathology Services
Lot No
2
two.2.2) Additional CPV code(s)
- 85110000 - Hospital and related services
- 85150000 - Medical imaging services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
- UKL - Wales
two.2.4) Description of the procurement
DESCRIPTION OF SERVICES
Under Lot 2, organisations will seek providers of a variety of Telepathology Services.
REASON FOR NOTICE
This is an award notice to conclude a framework agreement using the competitive process.
LIFETIME VALUE OF AGREEMENT
£50,000,000
RELEVANT AUTHORITIES ABLE TO USE THE AGREEMENT
The Countess of Chester Hospital NHS Foundation Trust has established a new Framework Agreement under the Health Care Services (Provider Selection Regime) Regulations 2023 (and as amended) (the PSR) for use by all Relevant Authorities (and any future successors to these organisations).
"Relevant authority" is defined in section 12ZB(7) of the National Health Service Act 2006 and in section 10A(9) of the National Health Service (Wales) Act 2006. It means a combined authority, an integrated care board, a local authority in England, NHS England, an NHS foundation trust or an NHS trust established under section 25 of that Act, a county council or county borough council in Wales, a local health board established under section 11 of the National Health Service (Wales) Act 2006, a National Health Service trust established under section 18 of the National Health Service (Wales) Act 2006, or a special health authority established under section 22 of the National Health Service (Wales) Act 2006.
For the avoidance of doubt, any successor bodies of any of the above entities shall be entitled to place Orders and shall be deemed Relevant Authorities for the purposes of this Framework Agreement.
DURATION OF AGREEMENT
The framework will run for a term of 4 years.
two.2.5) Award criteria
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Quality and innovation / Weighting: 30
Quality criterion - Name: Integration, collaboration, and service sustainability / Weighting: 25
Quality criterion - Name: Improving access, reducing health inequalities, and facilitating choice / Weighting: 15
Cost criterion - Name: Value Key Criterion / Weighting: 20
two.2.11) Information about options
Options: Yes
Description of options
The Term of this Framework Agreement shall be four (4) years from the Commencement Date. Call-off Contracts may exceed this period provided that Contracts are awarded within the Framework Agreement Term.
The Framework will be re-opened to new applicants annually, approximately 90 days before the anniversary of the Framework Commencement Date. Previously appointed Suppliers will NOT be obliged to re-apply on an annual basis.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-006196
Section five. Award of contract
Contract No
1
Lot No
1 and 2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2025
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Axonmedical Ltd
South Croydon
Country
United Kingdom
NUTS code
- UKI - London
Companies House
.
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £50,000,000
Section five. Award of contract
Contract No
2
Lot No
1 and 2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2025
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Business and Service Solutions Ltd
Southend-on-Sea
Country
United Kingdom
NUTS code
- UKJ - South East (England)
Companies House
.
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £50,000,000
Section five. Award of contract
Lot No
1 and 2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2025
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
MEDICA Reporting Ltd
Hastings
Country
United Kingdom
NUTS code
- UKJ - South East (England)
Companies House
1
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £50,000,000
Section five. Award of contract
Contract No
4
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2025
five.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
4ways Healthcare Ltd
Hemel Hempstead
Country
United Kingdom
NUTS code
- UKJ - South East (England)
Companies House
.
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £50,000,000
Section five. Award of contract
Contract No
5
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2025
five.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
RadConsult (CYA Medical Ltd)
London
Country
United Kingdom
NUTS code
- UKI - London
Companies House
.
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £50,000,000
Section five. Award of contract
Contract No
6
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2025
five.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Everlight Radiology Ltd
London
Country
United Kingdom
NUTS code
- UKI - London
Companies House
.
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £50,000,000
Section five. Award of contract
Contract No
7
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2025
five.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Hexarad Group Ltd
Harrow
Country
United Kingdom
NUTS code
- UKI - London
Companies House
.
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £50,000,000
Section five. Award of contract
Contract No
8
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2025
five.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
LMVP Telemedicine Ltd
London
Country
United Kingdom
NUTS code
- UKI - London
Companies House
.
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £50,000,000
Section five. Award of contract
Contract No
9
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2025
five.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Telemedicine Clinic (TMC) Ltd
Birmingham
Country
United Kingdom
NUTS code
- UKF - East Midlands (England)
Companies House
.
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £50,000,000
Section five. Award of contract
Contract No
10
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2025
five.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
The HLH Imaging Group Ltd
Middlesex
Country
United Kingdom
NUTS code
- UKJ - South East (England)
Companies House
.
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £50,000,000
Section five. Award of contract
Contract No
11
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2025
five.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
The International Radiology Reporting Group Ltd
Southend-on-Sea
Country
United Kingdom
NUTS code
- UKJ - South East (England)
Companies House
.
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £50,000,000
Section five. Award of contract
Contract No
12
Lot No
2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2025
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Your World Recruitment Ltd
London
Country
United Kingdom
NUTS code
- UKI - London
Companies House
.
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £50,000,000
Section five. Award of contract
Contract No
13
Lot No
2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2025
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Uralensis Innov8 Ltd
Windermere
Country
United Kingdom
NUTS code
- UKD - North West (England)
Companies House
.
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £50,000,000
Section five. Award of contract
Contract No
14
Lot No
2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2025
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Diagnexia UK Ltd
London
Country
United Kingdom
NUTS code
- UKI - London
Companies House
.
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £50,000,000
Section five. Award of contract
Contract No
15
Lot No
2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2025
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Cyted UK Ltd
Huntingdon
Country
United Kingdom
NUTS code
- UKJ - South East (England)
Companies House
.
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £50,000,000
Section six. Complementary information
six.3) Additional information
This is a Provider Selection Regime (PSR) confirmation of establishment of a framework agreement. This framework agreement has been concluded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This framework agreement has now been formally concluded using the competitive process.
The decision was proposed by a Senior Commercial Specialist at Countess of Chester Hospital NHS Foundation Trust, and approved by the Commercial Procurement Manager and the Director of Commercial Procurement Services for Countess of Chester Hospital NHS Foundation Trust.
No conflicts of interest were detected or declared during the procurement process.
The relative importance of the key criteria that the relevant authority used to make a decision are set out at section II.2.5 of this notice. Each of the 5 Key Criteria elements were weighted in consideration of the subject-matter and with a view to securing the needs of the people who use the services, improving the quality of the services, and improving the efficiency of the provision of the services.
The chosen providers met the selection criteria and met or exceeded the published required minimum total score of 60% across the key criteria for award to the Framework Agreement.
six.4) Procedures for review
six.4.1) Review body
Countess of Chester Hospital NHS Foundation Trust Chester
Chester
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Countess of Chester Hospital NHS Foundation Trust Chester
Chester
Country
United Kingdom