Section one: Contracting authority
one.1) Name and addresses
Cumbria County Council
Cumbria House, 107 - 117 Botchergate
Carlisle
CA1 1RD
Contact
Ms Lisa Measures
Telephone
+44 1228226456
Country
United Kingdom
Region code
UKD - North West (England)
Internet address(es)
Main address
Buyer's address
one.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Translation and Interpretation Services
Reference number
DN645352
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
1.1 Overview
The Local Authority (hereafter referred to as the Authority) is committed to making sure members of the public can access its services.
As part of its public sector equality duty under the Equality Act 2010, the Authority must remove or minimise disadvantages faced by people due to their protected characteristics. Thus, in order to support non-English-speaking customers, the Authority has a duty to make interpretation and translation services available to them.
The Translation and Interpretation Service needs to be made available across the Authority, whilst recognising that Children’s Social Care and the Refugee Resettlement Programmes have historically placed a higher demand on the need for a Translation and Interpretation Service.
1.2 Children’s Social Care
This service area supports children and families engage in statutory childcare proceedings, including court proceedings. Children’s Social Care also incorporates the Unaccompanied Asylum-Seeking Children (UASC) programme. The greatest user of translation and interpretation services is in this service area, and has been increasing since 2011, with a significant increase in the last two years.
1.3 Refugee Resettlement Programmes
The Authority is working on a number of refugee resettlement programmes including UKRS, ARAP and ACRS. To date approximately 300 individuals have been resettled, with a further commitment of 177 individuals in order to meet the current pledge. The Resettlement Team is also working on the Homes for Ukraine Scheme where, to date, approximately 800 guests have arrived in Cumbria.
1.4 Historic assignments by type
Demand for translation and interpretation services for the first 6 months from 1 April 2022, in Children’s Social Care alone, amounted to 1068 assignments of which 1349 were interpreting assignments and 281 were translation assignments. This shows a steady increase in assignments over the last few years.
Cumbria is currently undergoing a Local Government Reorganisation and from 1st April 2023 (Vesting Day) Cumbria County Council and the six district councils will cease to exist and will be replaced by two new unitary councils – Cumberland Council and Westmorland and Furness Council. Consequently, this countywide service is being reprocured by the County Council as two separate contracts, one which covers the geographical footprint of Cumberland Council (Allerdale, Carlisle and Copeland) and one which covers the geographical footprint of Westmorland and Furness Council (Barrow, Eden and South Lakeland). One provider is required to deliver both contracts. The County Council will enter into the contracts with the successful provider and on Vesting Day the contracts will transfer automatically by an operation of law to the relevant new counci
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKD - North West (England)
two.2.4) Description of the procurement
1.1 Overview
The Local Authority (hereafter referred to as the Authority) is committed to making sure members of the public can access its services.
As part of its public sector equality duty under the Equality Act 2010, the Authority must remove or minimise disadvantages faced by people due to their protected characteristics. Thus, in order to support non-English-speaking customers, the Authority has a duty to make interpretation and translation services available to them.
The Translation and Interpretation Service needs to be made available across the Authority, whilst recognising that Children’s Social Care and the Refugee Resettlement Programmes have historically placed a higher demand on the need for a Translation and Interpretation Service.
1.2 Children’s Social Care
This service area supports children and families engage in statutory childcare proceedings, including court proceedings. Children’s Social Care also incorporates the Unaccompanied Asylum-Seeking Children (UASC) programme. The greatest user of translation and interpretation services is in this service area, and has been increasing since 2011, with a significant increase in the last two years.
1.3 Refugee Resettlement Programmes
The Authority is working on a number of refugee resettlement programmes including UKRS, ARAP and ACRS. To date approximately 300 individuals have been resettled, with a further commitment of 177 individuals in order to meet the current pledge. The Resettlement Team is also working on the Homes for Ukraine Scheme where, to date, approximately 800 guests have arrived in Cumbria.
1.4 Historic assignments by type
Demand for translation and interpretation services for the first 6 months from 1 April 2022, in Children’s Social Care alone, amounted to 1068 assignments of which 1349 were interpreting assignments and 281 were translation assignments. This shows a steady increase in assignments over the last few years.
Cumbria is currently undergoing a Local Government Reorganisation and from 1st April 2023 (Vesting Day) Cumbria County Council and the six district councils will cease to exist and will be replaced by two new unitary councils – Cumberland Council and Westmorland and Furness Council. Consequently, this countywide service is being reprocured by the County Council as two separate contracts, one which covers the geographical footprint of Cumberland Council (Allerdale, Carlisle and Copeland) and one which covers the geographical footprint of Westmorland and Furness Council (Barrow, Eden and South Lakeland). One provider is required to deliver both contracts. The County Council will enter into the contracts with the successful provider and on Vesting Day the contracts will transfer automatically by an operation of law to the relevant new counci
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Cost criterion - Name: Cost / Weighting: 40
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
12
This contract is subject to renewal
Yes
Description of renewals
12 months extension available
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
5 January 2023
Local time
10:00am
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
5 January 2023
Local time
10:00am
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Her Majesty's Court Service
London
WC2A 2LL
Country
United Kingdom