Section one: Contracting authority
one.1) Name and addresses
The Crown Estate Commissioners
1 St James’s Market
London
SW1Y 4AH
Contact
Sourcing Team
Sourcingteam@thecrownestate.co.uk
Telephone
+44 2078515000
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
https://secure.sourcedogg.com/profile/676e86f0-50b5-4563-b7b6-529dcfeb28b7
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://secure.sourcedogg.com/profile/676e86f0-50b5-4563-b7b6-529dcfeb28b7/requests/63784
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Cyber Security Operations
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Digital - Future Security Operations Centre
Reference number
https://secure.sourcedogg.com/profile/676e86f0-50b5-4563-b7b6-529dcfeb28b7/requests/63784
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The Crown Estate are looking for an outsourced Security Operations Centre (SOC) service provider, to operate and maintain the security monitoring, detection and response capabilities on behalf of The Crown Estate. This is to be a true 24/7/365 service where upon the Service Provider will provide round-the-clock coverage to ensure that any security alerts detected via TCE Microsoft Defender, Sentinel and Azure environments are acted upon within SLA deadlines, actioned and where possible mitigated through the use of the TCE Microsoft security tenant.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The Crown Estate are looking for an outsourced Security Operations Centre (SOC) service provider, to operate and maintain the security monitoring, detection and response capabilities on behalf of The Crown Estate. This is to be a true 24/7/365 service where upon the Service Provider will provide round-the-clock coverage to ensure that any security alerts detected via TCE Microsoft Defender, Sentinel and Azure environments are acted upon within SLA deadlines, actioned and where possible mitigated through the use of the TCE Microsoft security tenant.
two.2.5) Award criteria
Price
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
18 November 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
18 November 2024
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
The Crown Estate Commissioners
1 St James’s Market
London
SW1Y 4AH
Sourcingteam@thecrownestate.co.uk
Telephone
+44 2078515000
Country
United Kingdom