Scope
Description
The London Borough of Havering is seeking to commission a provider for the delivery of the Living Well Community Wellness and Empowerment Service.
This service is designed to support adults aged 18 and over who are living with neurodivergent conditions and disabilities, with the aim of promoting health, wellbeing, independence, and community empowerment.
The contract will commence on 1st February 2026 and run until 31st January 2029, with an option to extend for a further two years until 31st January 2031, subject to satisfactory performance.
Key Service Objectives:
• Deliver early-stage, preventative support to reduce reliance on statutory services.
• Provide personalised, goal-oriented interventions that improve physical, emotional, and social wellbeing.
• Foster community resilience and cohesion through inclusive, accessible, and locally delivered services.
• Support educational and vocational development to enhance economic outcomes for individuals.
Scope of Services: The service will be delivered across four core areas:
1. Health Promotion and Wellbeing Activities - Including fitness classes, nutritional advice, wellness workshops, and mental health support tailored to neurodivergent and disabled adults.
2. Community Engagement and Social Activities - Social clubs, peer-led support groups, and volunteering opportunities to reduce isolation and build social networks.
3. Support for Independence - Employment workshops, life skills training, and practical support for carers and families.
4. Empowerment - Income maximisation, digital inclusion, and proactive signposting to relevant services.
Delivery Model:
• The service will be community-based, operating from multiple venues across Havering to ensure local accessibility.
• The provider will act as a central coordination point, managing referrals, partnerships, and performance monitoring.
• Collaboration with specialist organisations is encouraged to ensure comprehensive and expert-led service delivery.
Key Requirements for Bidders:
• Demonstrated experience in delivering inclusive, person-centred services for neurodivergent and disabled adults.
• Demonstrated experience in being a lead provider
• Capacity to operate across diverse community settings and engage with a wide range of stakeholders.
• Robust systems for safeguarding, staff training, data protection, and quality assurance.
• Commitment to delivering social value through apprenticeships, volunteering, and community investment.
Total value (estimated)
- £1,061,827 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 February 2026 to 31 January 2029
- Possible extension to 31 January 2031
- 5 years
Description of possible extension:
extension up to 2 years is available
Main procurement category
Services
CPV classifications
- 85300000 - Social work and related services
Contract locations
- UKI52 - Barking & Dagenham and Havering
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Tender submission deadline
22 July 2025, 12:00pm
Submission address and any special instructions
https://elfy.fa.em3.oraclecloud.com
Fusion tender reference ITTH161
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
24 September 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Price | Price | 70% |
| Quality | Quality | 30% |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Contracting authority
London Borough of Havering
- Public Procurement Organisation Number: PCZG-5314-HWNM
Havering Town Hall
Romford
RM1 4GR
United Kingdom
Region: UKI52 - Barking & Dagenham and Havering
Organisation type: Public authority - sub-central government