Section one: Contracting authority
one.1) Name and addresses
Peterborough City Council
Sand Martin House, Bittern Way
Peterborough
PE2 8TY
Contact
Mrs Jan Thistleton
Jan.Thistleton@peterborough.gov.uk
Telephone
+44 1733864553
Country
United Kingdom
NUTS code
UKH11 - Peterborough
Internet address(es)
Main address
https://www.peterborough.gov.uk/business/supplying-the-council/supply-opportunities
Buyer's address
https://www.peterborough.gov.uk/business/supplying-the-council/supply-opportunities
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert/Index?advertId=34883fee-f582-ee11-8125-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert/Index?advertId=34883fee-f582-ee11-8125-005056b64545
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Lifeline / Community Alarms and connected Telecare
Reference number
DN678140
two.1.2) Main CPV code
- 35112000 - Rescue and emergency equipment
two.1.3) Type of contract
Supplies
two.1.4) Short description
The provision of community alarms, referred to locally as Lifelines, and connected telecare technology is an important element of the early intervention and prevention agenda helping to support people to remain living in the home of their choice for as long as possible.
The City Council requires a digital lifeline and telecare service for its residents (population 216,000) providing ‘peace of mind’ and reassurance to carers and families. The service will need to be ‘person centred’ in its approach encompassing the latest technology alongside more traditional solutions in order to achieve outcomes:
o Promotion and maintenance of independence, well-being, and quality of life for customers in their own home
o Manage and minimise risk for people living at home
o Reduce social isolation
o Detect deterioration and enable more early intervention for people with long term conditions
o Enhance people’s sense of dignity and increased confidence
o Reassurance for informal carers
o Prevent, reduce, delay escalation of needs and hospital / care home admissions
o Supporting safe hospital discharge
o Supporting the prevention, reduction and delay in people needing formal packages of care and support
o Embrace the use of new technology, as it becomes available
Peterborough City Council prioritises Technology Enabled Care and has a “think TEC first” approach across all the social care teams so as to deliver better outcomes for people and deliver demand management savings for the Council through interventions that avoid, prevent, and delay the need for traditional social care and support.
PCC commissioners acknowledge that the national digital switchover, due to be completed by end of 2025, is a significant catalyst to the telecare industry, making many existing analogue solutions obsolete. It is therefore important that that the Lifeline service offers a fully digital solution.
two.1.5) Estimated total value
Value excluding VAT: £1,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKH11 - Peterborough
Main site or place of performance
Peterborough
two.2.4) Description of the procurement
The provision of community alarms, referred to locally as Lifelines, and connected telecare technology is an important element of the early intervention and prevention agenda helping to support people to remain living in the home of their choice for as long as possible.
The City Council requires a digital lifeline and telecare service for its residents (population 216,000) providing ‘peace of mind’ and reassurance to carers and families. The service will need to be ‘person centred’ in its approach encompassing the latest technology alongside more traditional solutions in order to achieve outcomes:
o Promotion and maintenance of independence, well-being, and quality of life for customers in their own home
o Manage and minimise risk for people living at home
o Reduce social isolation
o Detect deterioration and enable more early intervention for people with long term conditions
o Enhance people’s sense of dignity and increased confidence
o Reassurance for informal carers
o Prevent, reduce, delay escalation of needs and hospital / care home admissions
o Supporting safe hospital discharge
o Supporting the prevention, reduction and delay in people needing formal packages of care and support
o Embrace the use of new technology, as it becomes available
Peterborough City Council prioritises Technology Enabled Care and has a “think TEC first” approach across all the social care teams so as to deliver better outcomes for people and deliver demand management savings for the Council through interventions that avoid, prevent, and delay the need for traditional social care and support.
PCC commissioners acknowledge that the national digital switchover, due to be completed by end of 2025, is a significant catalyst to the telecare industry, making many existing analogue solutions obsolete. It is therefore important that that the Lifeline service offers a fully digital solution.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £1,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
2 x 12 Month Optional Extensions
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
29 November 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
29 November 2023
Local time
12:00pm
Place
Peterborough
Information about authorised persons and opening procedure
Tenders are all received into a sealed electronic box and cannot be opened until after the closing date/time. Designated Approver will break seal and verify submissions.
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Peterborough City Council
Sand Martin House
Peterborough
PE2 8TY
Country
United Kingdom