Section one: Contracting authority
one.1) Name and addresses
NHS Wales SHARED SERVICES PARTNERSHIP
Block A, Neath Port Talbot Hospital
NEATH
SA12 7BX
Contact
Julie Williams
Telephone
+44 1639848544
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
http://nwssp.nhs.wales/ourservices/procurement-services/
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://etenderwales.bravosolution.co.uk/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://etenderwales.bravosolution.co.uk/
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://etenderwales.bravosolution.co.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CWMTAWE CLUSTER NETWORK COMPLEX NEEDS WORKER
Reference number
SBU-OJEU-51866-019-JW-22
two.1.2) Main CPV code
- 85323000 - Community health services
two.1.3) Type of contract
Services
two.1.4) Short description
The Provider will need to:
Develop the Complex Needs Service across the Cwmtawe Cluster Network, identifying unmet need and be
the central point of contact for referrals to the service
- work with individuals from primary care settings to undertake initial assessments. Identify and co-produce
meaningful interventions to address identified issues with regard to domestic abuse, mental health and/or
substance misuse
- work with colleagues as an advocate for patients with complex needs across the Cwmtawe Cluster area to
identify and ensure all patients gave full and equitable access to help and support
- using a ‘Team Around the Family’ approach, lead and broker staff in specialist roles and from partner
2.2
organisations to ensure effective outcomes
- to work with third sector providers and service commissioners to ensure that adequate quality
assurance/clinical governance/performance management systems are in place to underpin safe referral
processes
- to implement procedures for signposting and referral to third sector and partner organisations underpinned
by sound information sharing protocols
- strengthen and develop links and pathways with other services including but not exclusively private sector
landlords and specialist providers to increase collaborative working
- work closely with local housing teams to ensure communications are clear and people who need help are
identified at the earliest opportunity
- help people to maintain their independence, health and wellbeing through innovative interventions that
fully recognise and incorporate each person’s strengths
- to participate in multi-disciplinary team meetings and input into clinical reviews as deemed appropriate
- to manage a budget which can be utilised to fund resources, community activities and therapeutic
interventions as identified
- to maintain accurate records and produce regular reports to ensure effective monitoring procedures
- to manage a case load
NB: This Tender Opportunity covers the Cwmtawe Cluster Network. Further opportunities may become
available under this contract, as funding becomes available. Ultimately to cover other Cluster Networks
across the Swansea Bay University Health Board footprint.
two.1.5) Estimated total value
Value excluding VAT: £129,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 75122000 - Administrative healthcare services
- 85000000 - Health and social work services
- 85100000 - Health services
- 85140000 - Miscellaneous health services
- 85323000 - Community health services
two.2.3) Place of performance
NUTS codes
- UKL18 - Swansea
- UKL17 - Bridgend and Neath Port Talbot
two.2.4) Description of the procurement
The Provider will need to:
Develop the Complex Needs Service across the Cwmtawe Cluster Network, identifying unmet need and be
the central point of contact for referrals to the service
- work with individuals from primary care settings to undertake initial assessments. Identify and co-produce
meaningful interventions to address identified issues with regard to domestic abuse, mental health and/or
substance misuse
- work with colleagues as an advocate for patients with complex needs across the Cwmtawe Cluster area to
identify and ensure all patients gave full and equitable access to help and support
- using a ‘Team Around the Family’ approach, lead and broker staff in specialist roles and from partner
2.2
organisations to ensure effective outcomes
- to work with third sector providers and service commissioners to ensure that adequate quality
assurance/clinical governance/performance management systems are in place to underpin safe referral
processes
- to implement procedures for signposting and referral to third sector and partner organisations underpinned
by sound information sharing protocols
- strengthen and develop links and pathways with other services including but not exclusively private sector
landlords and specialist providers to increase collaborative working
- work closely with local housing teams to ensure communications are clear and people who need help are
identified at the earliest opportunity
- help people to maintain their independence, health and wellbeing through innovative interventions that
fully recognise and incorporate each person’s strengths
- to participate in multi-disciplinary team meetings and input into clinical reviews as deemed appropriate
- to manage a budget which can be utilised to fund resources, community activities and therapeutic
interventions as identified
- to maintain accurate records and produce regular reports to ensure effective monitoring procedures
- to manage a case load
NB: This Tender Opportunity covers the Cwmtawe Cluster Network. Further opportunities may become
available under this contract, as funding becomes available. Ultimately to cover other Cluster Networks
across the Swansea Bay University Health Board footprint.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
24
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.12) Information about electronic catalogues
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
Refer to tender documentation
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
30 December 2022
Local time
3:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English, Welsh
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 30 December 2022
four.2.7) Conditions for opening of tenders
Date
30 December 2022
Local time
12:00pm
Place
The tender will be open from 5th December and close 30th December 2022
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=126859
(WA Ref:126859)
The buyer considers that this contract is suitable for consortia.
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom