Scope
Reference
DN776566
Description
Cambridge City Council invites quotations for the delivery of a census style 'Getting to Know You' survey to reach all of our tenants by September 2025.
The purpose of the survey is to collect up to date demographic information about those living in our council properties. This specification outlines the Council's requirements for a suitably qualified and experienced organisation to undertake this survey on behalf of the Council in line with the expectations of the Regulator of Social Housing.
Total value (estimated)
- £35,000 including VAT
Below the relevant threshold
Contract dates (estimated)
- 1 August 2025 to 31 July 2026
- 1 year
Main procurement category
Services
CPV classifications
- 79311000 - Survey services
- 79342310 - Customer survey services
Contract locations
- UKH12 - Cambridgeshire CC
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
19 June 2025, 12:00pm
Tender submission deadline
26 June 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Award criteria
1. Please provide an outline on how you will meet the specification. (max 1,000 words) 10%
2. Please provide further detail based on the proposed methodology in Section 1 or suggest an alternative approach. (max 750 words) 10%
3. Please provide a breakdown of how you would undertake the survey to ensure the acceptable level of return (Section 1). Include what actions you will take to boost response rates, such as calling from a local number for telephone surveys. (max 750 words) 10%
4. Please provide an outline of how you can offer reasonable adjustments for different tenants answering the survey, such as providing the survey in different formats and languages and translating the results. (max 750 words) 10%
5. Please provide detail on any material you can provide to assist with our communications campaign surrounding the survey (Section 1). (max 500 words) 10%
6. Please provide detail on how your approach to data collection and validation will ensure proper data integration into our housing management system (Section 2). (max 750 words). 10%
7. Please provide a plan on how you will deliver the project to the proposed timeline and add necessary detail, (section 3), including how the contract will be resourced. (max 750 words) 10%
8. Please provide experience and qualifications relevant to this project and any references from similar projects. (max 1,000 words) 10%
Price 20%
Procedure
Procedure type
Below threshold - open competition
Contracting authority
Cambridge City Council
- Public Procurement Organisation Number: PCBT-6819-NDPJ
The Guildhall
Cambridge
CB2 1BY
United Kingdom
Email: procurement@cambridge.gov.uk
Region: UKH12 - Cambridgeshire CC
Organisation type: Public authority - sub-central government