Section one: Contracting authority
one.1) Name and addresses
London Borough of Harrow
Procurement Team, PO Box 1358
Harrow
HA3 3QN
Contact
Mr Marzuki Haji
Country
United Kingdom
Region code
UKI7 - Outer London – West and North West
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.londontenders.org/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://www.londontenders.org/
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Domestic Abuse Service
Reference number
DN690228
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
London Borough of Harrow is inviting tenders for the provision of the borough’s Domestic Abuse Service. This comprises two procurement Lots.
Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors.
Lot 2: Safe Accommodation: Refuge Support and Management and Floating Support.
Tenderers are invited to bid for one or both Lots. Successful tenderers will work in partnership with the council in collaborative forums to ensure a cohesive holistic Domestic Abuse Service.
two.1.5) Estimated total value
Value excluding VAT: £1,328,635
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI74 - Harrow and Hillingdon
two.2.4) Description of the procurement
Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors.
This service will encompass:
• Community outreach - Independent Domestic Violence Advisors (IDVA) Service, Domestic Abuse case work and Safety Planning
• Public Protection - MARAC Coordination
The service will:
• Deliver domestic abuse support provisions for all service users
• Deliver outcomes for all service users
• Develop staff and innovate to ensure the services provided meet the needs and outcomes for all service users
• Provide services that are sensitive and deliver effective and timely responses
• Provide domestic abuse awareness training for council key stakeholders to ensure best practice is being met
• The service provider will be committed to working in partnership with the council departments to continually improve the service
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Quality criterion - Name: Social value / Weighting: 10
Price - Weighting: 30
two.2.6) Estimated value
Value excluding VAT: £1,032,976
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 April 2024
End date
31 March 2027
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Safe Accommodation: Refuge Support and Management and Floating Support
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI74 - Harrow and Hillingdon
two.2.4) Description of the procurement
Lot 2: Safe Accommodation: Refuge Support and Management and Floating Support.
This service will encompass:
• Management of a (6 bed) refuge that provides hostel accommodation and support to women and their children who are escaping domestic abuse; Supported by a full time Refuge Worker
• Floating support to provide information and practical support to female residents and their children living independently within the Borough or in Council-provided accommodation elsewhere.
• Part time Refuge Manager to manage the refuge worker and floating support.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Quality criterion - Name: Social value / Weighting: 10
Price - Weighting: 30
two.2.6) Estimated value
Value excluding VAT: £295,659.83
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 April 2024
End date
31 March 2027
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Originally published as:
Date
6 December 2023
Local time
12:00pm
Changed to:
Date
11 December 2023
Local time
12:00pm
See the change notice.
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
6 December 2023
Local time
12:30pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
London
WC2A 2LL
Country
United Kingdom