Contract

DH21004 - Repairs Diagnostic System

  • Derby Homes Ltd

F20: Modification notice

Notice identifier: 2025/S 000-032703

Procurement identifier (OCID): ocds-h6vhtk-02d574 (view related notices)

Published 16 June 2025, 4:05pm



Section one: Contracting authority/entity

one.1) Name and addresses

Derby Homes Ltd

839 London Road, Alvaston

Derby

DE24 8UZ

Contact

Andrew Grover

Email

DH-Procurement@derby.gov.uk

Telephone

+44 1332888777

Country

United Kingdom

Region code

UKF11 - Derby

Internet address(es)

Main address

https://www.derbyhomes.org/

Buyer's address

https://www.derbyhomes.org/


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

DH21004 - Repairs Diagnostic System

Reference number

DH21004

two.1.2) Main CPV code

  • 48000000 - Software package and information systems

two.1.3) Type of contract

Supplies

two.2) Description

two.2.1) Title

DH21004 - Repairs Diagnostic System

two.2.3) Place of performance

NUTS codes
  • UKF11 - Derby
Main site or place of performance

Derby

two.2.4) Description of the procurement at the time of conclusion of the contract:

Online diagnostic IT system linked to our Open Housing System to enable staff and customers to diagnose repairs and place corresponding orders.

two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession

Start date

16 May 2022

End date

15 May 2032

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.2) Administrative information

four.2.1) Contract award notice concerning this contract

Notice number: 2022/S 000-013652


Section five. Award of contract/concession

Contract No

DH21004

Title

Repairs Diagnostic System

five.2) Award of contract/concession

five.2.1) Date of conclusion of the contract/concession award decision:

14 February 2022

five.2.2) Information about tenders

The contract/concession has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor/concessionaire

HALLNET LIMITED

Third Floor Yarnwicke, 119-121 Cannon Street,

London

EC4N 5AT

Country

United Kingdom

NUTS code
  • UKI - London
National registration number

03592955

The contractor/concessionaire is an SME

Yes

five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)

Total value of the procurement: £207,860


Section six. Complementary information

six.3) Additional information

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=950297414 GO Reference: GO-2025616-PRO-31016193

six.4) Procedures for review

six.4.1) Review body

Derby Homes Ltd

839 London Road, Alvaston

Derby

DE24 8UZ

Email

DH-Procurement@derby.gov.uk

Telephone

+44 1332888777

Country

United Kingdom


Section seven: Modifications to the contract/concession

seven.1) Description of the procurement after the modifications

seven.1.1) Main CPV code

  • 72212517 - IT software development services

seven.1.3) Place of performance

NUTS code
  • UKF11 - Derby
Main site or place of performance

Derby

seven.1.4) Description of the procurement:

Online diagnostic IT system linked to our Open Housing System to enable staff and customers to diagnose repairs and place corresponding orders. For the next phase of the project, customers will be given the ability to manage (change and/or cancel) their own appointments using 'Track &Amend' function in order to achieve a reduction in 'no access' rates on jobs. There will also be less impact on the Customer Services & Planning Teams who currently have to reschedule appointments.

seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession

Start date

16 May 2022

End date

15 May 2032

seven.1.6) Information on value of the contract/lot/concession (excluding VAT)

Total value of the contract/lot/concession:

£207,860

seven.1.7) Name and address of the contractor/concessionaire

Derby Homes Ltd

839 London Road, Alvaston

Derby

DE24 8UZ

Email

DH-Procurement@derby.gov.uk

Telephone

+44 1332888777

Country

United Kingdom

NUTS code
  • UKF11 - Derby
National registration number

04380984

The contractor/concessionaire is an SME

Yes

seven.2) Information about modifications

seven.2.1) Description of the modifications

Nature and extent of the modifications (with indication of possible earlier changes to the contract):

Online diagnostic IT system linked to our Open Housing System to enable staff and customers to diagnose repairs and place corresponding orders. For the next phase of the project, customers will be given the ability to manage (change and/or cancel) their own appointments using 'Track &Amend' function in order to achieve a reduction in 'no access' rates on jobs. There will also be less impact on the Customer Services & Planning Teams who currently have to reschedule appointments.

seven.2.2) Reasons for modification

Need for additional works, services or supplies by the original contractor/concessionaire.

Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor:

The original tender requirement document stated that ‘the system must integrate with our appointment system and offer real time appointment options’, this formed part of the evaluation process. Making initial appointments is in the current contract, so this is an add on. Adding the additional costs of this exemption to the scored evaluation of the original procurement to their bid alone would not have changed the winning bidder

seven.2.3) Increase in price

Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)

Value excluding VAT: £45,000

Total contract value after the modifications

Value excluding VAT: £252,860