Scope
Reference
DN776917
Description
Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) system deployed as Software-as-a-Service solution, including software provision; implementation services, legacy system data migration, training; software hosting, support and maintenance services.
The ARC solution will enable the on-going and continuous monitoring of TEC alarm equipment.
Total value (estimated)
- £700,000 excluding VAT
- £840,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 October 2025 to 30 September 2028
- Possible extension to 30 September 2030
- 5 years
Description of possible extension:
Contract may be extended at the discretion of the Buyer for 2 periods of 12 months.
Main procurement category
Services
CPV classifications
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
- 79512000 - Call centre
- 79711000 - Alarm-monitoring services
Contract locations
- UKD61 - Warrington
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
1 July 2025
Tender submission deadline
15 August 2025, 11:59pm
Submission address and any special instructions
Search Opportunity ID/Contract Reference: "DN776917" when published.
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
30 September 2025
Procedure
Procedure type
Open procedure
Contracting authority
Warrington Borough Council
- Public Procurement Organisation Number: PBVX-8195-NXYW
Warrington Borough Council
Warrington
WA1 1UH
United Kingdom
Region: UKD61 - Warrington
Organisation type: Public authority - sub-central government