Contract

BlackBerry UEM Annual Support

  • Business Services Organisation I T S

F03: Contract award notice

Notice identifier: 2024/S 000-031933

Procurement identifier (OCID): ocds-h6vhtk-04a604

Published 4 October 2024, 3:33pm



Section one: Contracting authority

one.1) Name and addresses

Business Services Organisation I T S

2 FRANKLIN STREET

BELFAST

BT28DQ

Contact

Catherine Fegan

Email

cathy.fegan@hscni.net

Telephone

+44 2895362561

Country

United Kingdom

Region code

UKN06 - Belfast

Justification for not providing organisation identifier

Not on any register

Internet address(es)

Main address

http://www.hscbusiness.hscni.net/

one.4) Type of the contracting authority

Regional or local Agency/Office

one.5) Main activity

Health


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

BlackBerry UEM Annual Support

Reference number

DAC13017

two.1.2) Main CPV code

  • 72000000 - IT services: consulting, software development, Internet and support

two.1.3) Type of contract

Services

two.1.4) Short description

There is a requirement to purchase a years worth of support for the BlackBerryUEM service that we

utilise. The BlackBerry UEM is used as a Mobile Device Manager for managing our estate of Samsung

Mobile phones. The support service supplys BSO with a 24hrs support desk contactable by phone and

e-mail. This is to help solve any technical issue that arise. The support service also supplies software

updates and bug fixes to the servers. This is vital to ensure the integrity of the servers and to mitigate

against any posible cyber attacks.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £100,000

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKN - Northern Ireland

two.2.4) Description of the procurement

There is a requirement to purchase a years worth of support for the BlackBerryUEM service that we

utilise. The BlackBerry UEM is used as a Mobile Device Manager for managing our estate of Samsung

Mobile phones. The support service supplys BSO with a 24hrs support desk contactable by phone and

e-mail. This is to help solve any technical issue that arise. The support service also supplies software

updates and bug fixes to the servers. This is vital to ensure the integrity of the servers and to mitigate

against any posible cyber attacks.

The support can only be supplied by the manufacture, BlackBerry, however, they will only sell the support via their partner Vodafone.

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Award of a contract without prior publication of a call for competition in the cases listed below

  • The services can be provided only by a particular economic operator for the following reason:
    • absence of competition for technical reasons

Explanation:

There is a requirement to purchase a years worth of support for the BlackBerryUEM service that we

utilise. The BlackBerry UEM is used as a Mobile Device Manager for managing our estate of Samsung

Mobile phones. The support service supplys BSO with a 24hrs support desk contactable by phone and

e-mail. This is to help solve any technical issue that arise. The support service also supplies software

updates and bug fixes to the servers. This is vital to ensure the integrity of the servers and to mitigate

against any posible cyber attacks.

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

21 September 2024

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Vodafone

Berkshire

Country

United Kingdom

NUTS code
  • UKJ11 - Berkshire
Companies House

01471587

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £100,000

Total value of the contract/lot: £100,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Business Services Organisation

Belfast

Country

United Kingdom