Scope
Reference
BSP000-GEN
Description
WRAP is seeking to procure support across two (2) distinct service packages:
• Service Package 1: Managed Service Provider (MSP)
• Service Package 2: Security Operations Centre (SOC) / SIEM Provider
Bidders may submit a proposal for one or both packages. WRAP may award a single contract covering both service areas or award separate contracts for each service package, depending on the quality and value for money of the responses.
Service Package 1: Managed Service Provider (MSP)
The primary objective of this package is to supplement WRAP's internal IT function with a scalable, flexible and proactive Managed IT Services Partner. The MSP will enhance WRAP's operational resilience, ensure efficient ticket management, maintain high system performance and align IT service delivery with WRAP's evolving organisational needs and cybersecurity posture.
Service Package 1: Security Operations Centre (SOC) / SIEM Provider
The objective of this package is to secure WRAP's IT environment by delivering robust, around the-clock cybersecurity monitoring, rapid incident response, and advanced threat intelligence services. The selected provider will strengthen WRAP's security posture and support regulatory compliance.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=958118366
Contract 1. Lot Package 1. Managed Service Provider (MSP)
Supplier
Contract value
- £207,912.08 including VAT
Below the relevant threshold
Award decision date
10 June 2025
Earliest date the contract will be signed
14 June 2025
Contract dates (estimated)
- 16 June 2025 to 17 June 2027
- Possible extension to 17 June 2029
- 4 years, 2 days
Description of possible extension:
1 x Optional Extension of 2 years.
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Information about tenders
- 10 tenders received
- 8 tenders assessed in the final stage:
- 1 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 7 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Below threshold - limited competition
Supplier
Solace Global Cyber Ltd
Second Floor Twin Sails House, 34-40 West Quay Road
Poole
BH15 1JF
United Kingdom
Contact name: Richard Bessant - Commercial Director
Telephone: 07847 688826
Email: rbessant@solaceglobal.com
Region: UKK24 - Bournemouth, Christchurch and Poole
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. Lot Package 1. Managed Service Provider (MSP)
Contracting authority
Waste & Resources Action Programme
- Public Procurement Organisation Number: PCTJ-5948-ZJZV
Second Floor, Blenheim Court, 19 George Street
Banbury
OX16 5BH
United Kingdom
Region: UKJ14 - Oxfordshire
Organisation type: Public authority - sub-central government