Section one: Contracting authority
one.1) Name and addresses
Norfolk County Council
County Hall, Martineau Lane
Norwich
NR1 2DH
Contact
Joan Murray
Country
United Kingdom
NUTS code
UKH15 - Norwich and East Norfolk
Internet address(es)
Main address
Buyer's address
https://in-tendhost.co.uk/norfolkcc
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Care and Support in Independent Living
Reference number
NCCT42440
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Norfolk County Council has established a Framework Agreement for the provision of care and support within independent living (also called extra care) schemes which enables residents of independent living schemes to maximise their independence and lead a fulfilling lifestyle. For the purposes of this framework agreement ‘Independent Living’ includes any housing scheme offering on-site support and care for planned and unplanned needs twenty-four hours a day, seven days a week.Care and support within Independent Living is the delivery of an agreed package of care for adults who are resident in their own home within an Independent Living scheme who have been assessed as having a social care need because they are living with ill health, disability, physical frailty or a learning disability and/or with autism disability. Although schemes are predominantly for over 55s, it is expected exceptions will be made to this criterion on a case by case basis.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £50,000,000
two.2) Description
two.2.1) Title
Care & Support in Independent Living Schemes of more than 50 units
Lot No
1
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKH17 - Breckland and South Norfolk
- UKH16 - North and West Norfolk
- UKH15 - Norwich and East Norfolk
two.2.4) Description of the procurement
Care and support in Independent Living schemes of over 50 units.
two.2.5) Award criteria
Quality criterion - Name: Workforce, resilience, efficiency, service delivery/development/improvement / Weighting: 100
Price - Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Care & Support for Independent Living, Housing with Care and Extra Care Housing schemes of 50 units of less
Lot No
2
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKH17 - Breckland and South Norfolk
- UKH16 - North and West Norfolk
- UKH15 - Norwich and East Norfolk
two.2.4) Description of the procurement
Care and Support in Independent Living, Housing with Care and Extra care Housing schemes of 50 units or less.
two.2.5) Award criteria
Quality criterion - Name: Workforce, resilience, efficiency and service delivery/development/improvement / Weighting: 100
Price - Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-017300
Section five. Award of contract
Contract No
NCCT42440
Lot No
1
Title
Care and Support in Independent Living Schemes 50+ units
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 August 2022
five.2.2) Information about tenders
Number of tenders received: 17
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 17
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Agincare UK Ltd
Portland
Country
United Kingdom
NUTS code
- UKK25 - Dorset
The contractor is an SME
No
five.2.3) Name and address of the contractor
Care Outlook Ltd
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Cera Care Operations Limited
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.3) Name and address of the contractor
CSN Care Group Limited
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.3) Name and address of the contractor
GP Homecare Limited
Tamworth
Country
United Kingdom
NUTS code
- UKG24 - Staffordshire CC
The contractor is an SME
No
five.2.3) Name and address of the contractor
Hales Group Ltd
Peterborough
Country
United Kingdom
NUTS code
- UKH11 - Peterborough
The contractor is an SME
No
five.2.3) Name and address of the contractor
Housing 21
Birmingham
Country
United Kingdom
NUTS code
- UKG31 - Birmingham
The contractor is an SME
No
five.2.3) Name and address of the contractor
Key 2 Care Ltd
Derby
Country
United Kingdom
NUTS code
- UKF11 - Derby
The contractor is an SME
No
five.2.3) Name and address of the contractor
Mears Extra Care Limited
Gloucester
Country
United Kingdom
NUTS code
- UKK13 - Gloucestershire
The contractor is an SME
No
five.2.3) Name and address of the contractor
Nobilis Care East Limited
Southampton
Country
United Kingdom
NUTS code
- UKJ32 - Southampton
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Norsecare Ltd
Norwich
Country
United Kingdom
NUTS code
- UKH15 - Norwich and East Norfolk
The contractor is an SME
No
five.2.3) Name and address of the contractor
Orwell Housing Association Limited
Ipswich
Country
United Kingdom
NUTS code
- UKH14 - Suffolk
The contractor is an SME
No
five.2.3) Name and address of the contractor
Human Support Group Limited
Nottingham
Country
United Kingdom
NUTS code
- UKF14 - Nottingham
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £50,000,000
Total value of the contract/lot: £50,000,000
Section five. Award of contract
Contract No
NCCT42440
Lot No
2
Title
Care and Support in Independent Living Schemes of 50 units or less, including HWC and ECH
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 August 2022
five.2.2) Information about tenders
Number of tenders received: 17
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 17
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Agincare UK Ltd
Portland
Country
United Kingdom
NUTS code
- UKK25 - Dorset
The contractor is an SME
No
five.2.3) Name and address of the contractor
Care Outlook Ltd
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Cera Care Operations Limited
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.3) Name and address of the contractor
CSN Care Group Limited
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.3) Name and address of the contractor
GP Homecare Limited
Tamworth
Country
United Kingdom
NUTS code
- UKG24 - Staffordshire CC
The contractor is an SME
No
five.2.3) Name and address of the contractor
Hales Group Ltd
Peterborough
Country
United Kingdom
NUTS code
- UKH11 - Peterborough
The contractor is an SME
No
five.2.3) Name and address of the contractor
Home Support Matters CIC
Beccles
Country
United Kingdom
NUTS code
- UKH14 - Suffolk
The contractor is an SME
No
five.2.3) Name and address of the contractor
Housing 21
Birmingham
Country
United Kingdom
NUTS code
- UKG31 - Birmingham
The contractor is an SME
No
five.2.3) Name and address of the contractor
Key 2 Care Ltd
Derby
Country
United Kingdom
NUTS code
- UKF11 - Derby
The contractor is an SME
No
five.2.3) Name and address of the contractor
Mears Extra Care Limited
Gloucester
Country
United Kingdom
NUTS code
- UKK13 - Gloucestershire
The contractor is an SME
No
five.2.3) Name and address of the contractor
Nightingale Homecare Suffolk Ltd
Norwich
Country
United Kingdom
NUTS code
- UKH15 - Norwich and East Norfolk
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Nobilis Care East Limited
Southampton
Country
United Kingdom
NUTS code
- UKJ32 - Southampton
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Norsecare Ltd
Norwich
Country
United Kingdom
NUTS code
- UKH15 - Norwich and East Norfolk
The contractor is an SME
No
five.2.3) Name and address of the contractor
Orwell Housing Association Limited
Ipswich
Country
United Kingdom
NUTS code
- UKH14 - Suffolk
The contractor is an SME
No
five.2.3) Name and address of the contractor
Human Support Group Limited
Nottingham
Country
United Kingdom
NUTS code
- UKF14 - Nottingham
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £50,000,000
Total value of the contract/lot: £50,000,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Norfolk County Council
Norwich
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
nplaw
County Hall, Martineau Land
Norwich
Country
United Kingdom