Scope
Description
The service will accept referrals from the Rough Sleeper Initiative Team via Medway Councils referral system (Humme) and meet with clients before they move into the accommodation to discuss expectations. It will assist with all aspects of setting up the client's tenancy and provide flexible support, which may include working outside of regular office hours to better meet the clients' needs. The service will advocate for clients, ensuring they are connected to local support services and accompanying them to appointments when necessary.
To ensure the highest standards of service delivery, the following quality requirements must be met:
Technology: the service must utilise up-to date technology for case management. This includes secure database for client's information, mobile devices for staff to ensure accessibility.
Training: Staff must have relevant training and experience in working with complex clients that may not be seen as willing to engage in support.
Out of Hours Provision: The service must include a reliable out- of- hours support system to address emergencies and provide continuous support.
Total value (estimated)
- £42,300 including VAT
Below the relevant threshold
Contract dates (estimated)
- 1 July 2025 to 1 July 2026
- 1 year, 1 day
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Submission
Deadline for requests to participate
23 June 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Award criteria
55% Quality and 45% Cost
Procedure
Procedure type
Below threshold - open competition
Contracting authority
Medway Council
- Public Procurement Organisation Number: PWYH-3898-LDQR
Medway Council, Gun Wharf, Dock Road
Chatham
ME4 4TR
United Kingdom
Contact name: Mr Vinnie Webb
Telephone: +44 1634332284
Email: vincent.webb@medway.gov.uk
Website: https://procontract.due-north.com/
Region: UKJ41 - Medway
Organisation type: Public authority - sub-central government