Contract

Enterprise Voice and Contact Centre

  • GATESHEAD COUNCIL

F03: Contract award notice

Notice identifier: 2022/S 000-030862

Procurement identifier (OCID): ocds-h6vhtk-037e2e

Published 1 November 2022, 3:22pm



Section one: Contracting authority

one.1) Name and addresses

GATESHEAD COUNCIL

Regent Street

Gateshead

NE81HH

Contact

Paul Millar

Email

paulmillar@gateshead.gov.uk

Telephone

+44 7712692787

Country

United Kingdom

Region code

UKC22 - Tyneside

Justification for not providing organisation identifier

Not on any register

Internet address(es)

Main address

www.gateshead.gov.uk

Buyer's address

www.gateshead.gov.uk

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Enterprise Voice and Contact Centre

two.1.2) Main CPV code

  • 64200000 - Telecommunications services

two.1.3) Type of contract

Services

two.1.4) Short description

Mini Competition on CCS Framework for Telephony and Contact prvoider

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £1,619,385.61

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKC - North East (England)

two.2.4) Description of the procurement

Mini Competition on CCS Framework - Network Services 2 (RM3808) for enterprise voice and contact center for Gateshead Council.

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

5 year contract with options to extend for 2 times 12 months.


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Award of a contract without prior publication of a call for competition in the cases listed below

  • The procurement falls outside the scope of application of the regulations

Explanation:

Award of Contract following a mini competition on CCS Framework, Network Services 2 (RM3808), with all suppliers on the framework invited to participate in procurement

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

1 November 2022

five.2.2) Information about tenders

Number of tenders received: 6

Number of tenders received from SMEs: 0

Number of tenders received by electronic means: 6

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Virgin Media Business

Reading

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

01785381

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £1,619,385.61


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Gateshead Council

Civic Centre

Gateshead

NE8 1HH

Email

paulmillar@gateshead.gov.uk

Telephone

+44 7712692787

Country

United Kingdom