Section one: Contracting authority
one.1) Name and addresses
The Police and Crime Commissioner for Humberside
The Lawns
Hull, HU16 5SN
Harland Way, Cotting
Contact
Diane Holland
Diane.Holland@southyorks.pnn.police.uk
Country
United Kingdom
Region code
UKE - Yorkshire and the Humber
National registration number
n/a
Internet address(es)
Main address
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=71893&B=BLUELIGHT
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=73417&B=BLUELIGHT
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=73417&B=BLUELIGHT
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Public order and safety
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Humberside Victims Hub - A Service for All Individuals Affected by Crime
Reference number
2630 - 2022
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The Victims’ Hub Service will provide a one point of contact for all individuals affected by crime in the Humberside region. The service will provide initial needs assessments and access to a range of support services through defined support and care pathways.
This specification is for the delivery of a Victims Hub service for adults and young people. The purpose of the Hub Service is to provide a trusted, comfortable, co-ordinate and simplified access to the support service and the Criminal Justice System (CJS) for individuals already and at risk of being affected by crime.
The service will provide tailored pathways for Humberside victims to access wider healthcare, social care, and criminal justice processes to improve individual health and well-being, as well as criminal justice outcomes.
two.1.5) Estimated total value
Value excluding VAT: £3,700,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKE - Yorkshire and the Humber
Main site or place of performance
Hull, HU16 5SN
two.2.4) Description of the procurement
The Victims’ Hub Service will provide a one point of contact for all individuals affected by crime in the Humberside region. The service will provide initial needs assessments and access to a range of support services through defined support and care pathways.
This specification is for the delivery of a Victims Hub service for adults and young people. The purpose of the Hub Service is to provide a trusted, comfortable, co-ordinate and simplified access to the support service and the Criminal Justice System (CJS) for individuals already and at risk of being affected by crime.
The service will provide tailored pathways for Humberside victims to access wider healthcare, social care, and criminal justice processes to improve individual health and well-being, as well as criminal justice outcomes.
The service will support or have a pathway for all individuals affected by crime, the definition of a crime will have a lower threshold than police forces as it will include all levels of ASB and where an individual is in need the service will endeavour to find a pathway to assist them.
The overall aim of the service is to enable victims of crime to ‘cope and recover’ with the impact of the crime and to recover from the harm experienced in the shortest possible time. The purpose of the Victims Support Service is to ensure the individual affected by crime receives the service they want. This may be to offer advice and support within the service or to offer a referral and assessment approach for victims to access specialised advice, support and assistance as well as improve their health and well-being and their experience of the criminal justice system.
two.2.6) Estimated value
Value excluding VAT: £3,700,000
two.2.7) Duration of the contract or the framework agreement
Start date
1 April 2024
End date
31 March 2031
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Open procedure
four.1.11) Main features of the award procedure
Quality - 60%
Social Value - 10%
Price - 30%
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Originally published as:
Date
14 November 2023
Local time
4:00pm
Changed to:
Date
21 November 2023
Local time
4:00pm
See the change notice.
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The High Court of England and Wales
7 Rools Buildings, Fetter Lane
London
EC4A 1NL
Country
United Kingdom
Internet address
six.4.2) Body responsible for mediation procedures
Regional Procurement
Junction 41 Ind Est
Wakefield
WF2 0XH
procurement@southyorks.pnn.police.uk
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
Regional Procurement
Junction 41 Ind Est
Wakefield
WF2 0XH
procurement@southyorks.pnn.police.uk
Country
United Kingdom