Section one: Contracting authority
one.1) Name and addresses
Swindon Borough Council
Swindon Borough Council, Civic Offices, Euclid Street
Swindon
SN1 2JH
Contact
Ms Arlene Griffin
Country
United Kingdom
Region code
UKK14 - Swindon
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Housing Management and Property Management System
Reference number
DN669177
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
Housing Management Software System Swindon Borough Council invites expressions of interest from suitably qualified and experienced service providers for the provision of a Housing Management Software System to cover all the main elements of the business including voids and lettings, rent arrears and tenancy management, repairs and asset management, customer portal and homelessness and housing advice. Swindon Borough Council has just over 10,000 units of accommodation and over 7,000 households on the waiting list. 40,000 repairs are undertaken each year. Over 500 staff use the housing software on a daily basis The initial contract term will be for 7 years with an option to extend for a further 3 x 1 years for a potential total contract term of 10 years as stated in the ITT documents.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,595,827.38
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKK14 - Swindon
two.2.4) Description of the procurement
Housing Management Software System Swindon Borough Council invites expressions of interest from suitably qualified and experienced service providers for the provision of a Housing Management Software System to cover all the main elements of the business including voids and lettings, rent arrears and tenancy management, repairs and asset management, customer portal and homelessness and housing advice. Swindon Borough Council has just over 10,000 units of accommodation and over 7,000 households on the waiting list. 40,000 repairs are undertaken each year. Over 500 staff use the housing software on a daily basis The initial contract term will be for 7 years with an option to extend for a further 3 x 1 years for a potential total contract term of 10 years as stated in the ITT documents.
two.2.5) Award criteria
Quality criterion - Name: Quality - Functional / Weighting: 54%
Quality criterion - Name: Quality - Technical / Weighting: 4%
Quality criterion - Name: Quality - Technical Walkthrough / Weighting: 1%
Quality criterion - Name: Quality - Implementation / Weighting: 5%
Quality criterion - Name: Quality - Implementation Plan / Weighting: 5%
Quality criterion - Name: Quality - Finance / Weighting: 3%
Quality criterion - Name: Quality - Support and Maintenance / Weighting: 4%
Quality criterion - Name: Quality - Demo / Weighting: 4%
Quality criterion - Name: Quality - Social Value / Weighting: 1%
Quality criterion - Name: Quality - System and Information / Weighting: 4%
Price - Weighting: 15%
two.2.11) Information about options
Options: Yes
Description of options
The initial contract term is 7 years with the option to extend for a further 3 x 1 years, up to 10 years in total.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-031226
Section five. Award of contract
Contract No
DN669177
Title
Housing and Property Management Software
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
31 July 2023
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
NEC Software Solutions UK Limited
BizSpace, 1st Floor, iMex Centre, 575-599 Maxted Road,
Hemel Hempstead, Hertfordshire
HP2 7DX
Country
United Kingdom
NUTS code
- UKK14 - Swindon
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £1,595,827.38
Total value of the contract/lot: £1,595,827.38
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Swindon Borough Council
Swindon
SN1 2JH
Country
United Kingdom