Section one: Contracting authority
one.1) Name and addresses
London Borough of Redbridge
Lynton House , 255-259 High Road
Ilford
IG1 1NY
Contact
- Gemma Edwards
Gemma.Edwards@walthamforest.gov.uk
Telephone
+44 7810501769
Country
United Kingdom
Region code
UKI53 - Redbridge and Waltham Forest
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of an independent domestic abuse support service
Reference number
DN742957
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
The Council of the London Borough of Redbridge (“the Authority”) are seeking Tenders from suitably experienced and qualified organisations for the Contract for the provision of an independent domestic abuse support service.
The contract shall commence on 1st April 2025 and shall continue up to and including 31st March 2029 with the option to extend to the 31st March 2030 (“the Contract Period”).
The Authority is seeking to appoint a provider(s) to deliver an independent Domestic Abuse Support Service to anyone 16 years old and above, who has previously, or who are currently experiencing any form of domestic abuse. This service is also known as an IDVA (Independent Domestic Abuse Advisor) Service.
The Provider shall work within the aims and scope of the Service detail in in the specification and the service being delivered shall be flexible with the service users needs being at the score of the service delivery.
In delivering the service, the Provider shall draw from their experience and ability in working with the victim/survivor who has or may have experienced domestic abuse.
In addition, the provider shall provide or signpost to a range of advice and information on a variety of other local resources, and where to go for help and support in getting:
• An assessment for statutory care
• Support around benefits and financial advice and support, including information on an individual case basis and how to maximize their financial income.
• Information on other local resources to support specific to their needs and other areas identified, such as mental health support.
• Information, support and advice to carers around carers rights, to enable them to address their own needs.
• Signposting to legal, immigration, and housing advice where appropriate.
• Health and wellbeing services
• Information about advocacy available.
• Signposting and support.
• Information about the training available to support individuals to carry out their caring role.
• Support with emotional and mental health issues including stress, anxiety and bereavement.
The duration of the contract will be for forty-eight (48) months with the option to extend by a further 12 months (12), total maximum contract length will be sixty months (60).
The budget available, over the potential five-year contractual period, including any extensions is £566,666.65. The contract value per annum is therefore, £113,333.33.
two.1.5) Estimated total value
Value excluding VAT: £566,666.65
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI53 - Redbridge and Waltham Forest
two.2.4) Description of the procurement
The Council of the London Borough of Redbridge (“the Authority”) are seeking Tenders from suitably experienced and qualified organisations for the Contract for the provision of an independent domestic abuse support service.
The contract shall commence on 1st April 2025 and shall continue up to and including 31st March 2029 with the option to extend to the 31st March 2030 (“the Contract Period”).
The Authority is seeking to appoint a provider(s) to deliver an independent Domestic Abuse Support Service to anyone 16 years old and above, who has previously, or who are currently experiencing any form of domestic abuse. This service is also known as an IDVA (Independent Domestic Abuse Advisor) Service.
The Provider shall work within the aims and scope of the Service detail in in the specification and the service being delivered shall be flexible with the service users needs being at the score of the service delivery.
In delivering the service, the Provider shall draw from their experience and ability in working with the victim/survivor who has or may have experienced domestic abuse.
In addition, the provider shall provide or signpost to a range of advice and information on a variety of other local resources, and where to go for help and support in getting:
• An assessment for statutory care
• Support around benefits and financial advice and support, including information on an individual case basis and how to maximize their financial income.
• Information on other local resources to support specific to their needs and other areas identified, such as mental health support.
• Information, support and advice to carers around carers rights, to enable them to address their own needs.
• Signposting to legal, immigration, and housing advice where appropriate.
• Health and wellbeing services
• Information about advocacy available.
• Signposting and support.
• Information about the training available to support individuals to carry out their caring role.
• Support with emotional and mental health issues including stress, anxiety and bereavement.
The duration of the contract will be for forty-eight (48) months with the option to extend by a further 12 months (12), total maximum contract length will be sixty months (60).
The budget available, over the potential five-year contractual period, including any extensions is £566,666.65. The contract value per annum is therefore, £113,333.33.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 90
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 0
two.2.6) Estimated value
Value excluding VAT: £566,666.65
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 April 2025
End date
31 March 2029
This contract is subject to renewal
Yes
Description of renewals
The contract shall commence on 1st April 2025 and shall continue up to and including 31st March 2029 with the option to extend to the 31st March 2030 (“the Contract Period”).
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
21 October 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
21 October 2024
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales Royal Courts of Justice
London
WC2A 2LL
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Precise information on deadline(s) for review procedures
The Contract is being procured in accordance with the Public Contract Regulations 2015.
The contracting Authority will incorporate a minimum ten (10) day calendar day standstill
period at the point of information on the award of the contract is communicated to
tenderers. This period allows successful tenderers to seek further de-briefing from the
contracting authority before the contract is entered into. Additional information should be
requested from the contact in Section 1.1. If an appeal regarding the award of contract has
not been successfully resolved the Public Contracts Regulations 2015 (S1 2015 No 102)
provide for aggrieved parties who have been harmed or at risk of harm by breach of the rules
to take action in the High Court (England and Wales).