Contract

Cancelled UCA - Customer Relationship Management Solution

  • University For the Creative arts

F03: Contract award notice

Notice identifier: 2021/S 000-029772

Procurement identifier (OCID): ocds-h6vhtk-02ccb9

Published 1 December 2021, 9:47am



Section one: Contracting authority

one.1) Name and addresses

University For the Creative arts

Falkner Road

Farnham

GU9 7DS

Contact

Procurement

Email

procurement@uca.ac.uk

Telephone

+44 1252892638

Country

United Kingdom

NUTS code

UK - United Kingdom

Internet address(es)

Main address

www.uca.ac.uk

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Education


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Cancelled UCA - Customer Relationship Management Solution

Reference number

UCA/2021/Marketing/CRM

two.1.2) Main CPV code

  • 48000000 - Software package and information systems

two.1.3) Type of contract

Supplies

two.1.4) Short description

CANCELLED UCA - Customer Relationship Management SolutionREF - UCA/2021/Marketing/CRMThe University For The Creative Arts seeks to investigate the opportunities available to replace its current CRM (Radius) with an improved solution: a fully functional CRM software application – incorporating an integrated customer database and a full contact management suite – for supporting CRM, Marketing and Campaign ManagementSuppliers that would like to take part in this tender process are invited to Express Interest unti 27 Aug 2021 upon which they will be given access to the full tender documentation through this e-tendering system. Tender submissions must be received by Midday 27 Aug 2021Please allow sufficient time to make your return as late returns will not be permitted.Any questions relating to this tender should be made via correspondence on the website and can be addressed to the main contact as shown in the details above.

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.2) Additional CPV code(s)

  • 48000000 - Software package and information systems
  • 72212481 - Sales or marketing software development services
  • 48480000 - Sales, marketing and business intelligence software package
  • 72212480 - Sales, marketing and business intelligence software development services

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

UCA CRM Software

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2021/S 000-017739


Section five. Award of contract

A contract/lot is awarded: No

five.1) Information on non-award

The contract/lot is not awarded

Other reasons (discontinuation of procedure)


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

University For The Creative Arts

Farnham

Country

United Kingdom