- Scope of the procurement
- Lot 1. Supporting service users with complex needs resulting in behaviours that challenge
- Lot 2. Supporting servicing users with complex conditions to access their community
- Lot 3. Supporting Service users with Mental Health and Addictions
- Lot 4. Supporting service users with complex conditions to manage their personal care
Section one: Contracting authority
one.1) Name and addresses
West Lothian Council
West Lothian Civic Centre, Howden South Road
Livingston
EH54 6FF
Contact
Tom Henderson
tom.henderson@westlothian.gov.uk
Telephone
+44 1506281814
Fax
+44 1506281325
Country
United Kingdom
NUTS code
UKM78 - West Lothian
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00140
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Disability Services for Adults - Re-opening of Framework CC10057
Reference number
CC11721
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
West Lothian Council will be making use of the provisions of the Light Touch Regime to re-open Framework Agreement CC10057 for Adults with a Disability to receive care in their own homes and properties owned by landlords with appropriate support.
The framework is for new business only and existing framework suppliers are not required to apply.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £55,650,000
two.2) Description
two.2.1) Title
Supporting service users with complex needs resulting in behaviours that challenge
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKM78 - West Lothian
two.2.4) Description of the procurement
The Council have a requirement for suitably qualified and experienced service providers to support service users with complex needs resulting in behaviours that challenge:
Service users will be eligible for Lot 1 services when an assessment of risk has concluded that they present with behaviour(s) that challenge to such an intensity, frequency, or duration as to threaten the quality of life and/or the physical safety of the individual or others. Thus leading to responses that are restrictive, aversive or result in exclusion and/or deny access to the use of ordinary community facilities.
The Council intend operating a Framework Agreement whereby service providers who meet all the mandatory criteria, pass the Selection Stage, score a sufficiently high score within the Technical Envelope in the Invitation to Tender, are prepared to accept the council's hourly rate and are able to meet all requirements, will be appointed.
The Framework Agreement will use the flexibility offered by the Light Touch Regime allowing for re-opening of competition to other service providers to be appointed on 1 July 2023 and each anniversary thereafter, an Open Procedure as provided within the Public Contracts (Scotland) Regulations will be used to appoint providers to the Framework Agreement.
The current budget hourly rates for Lot 1 – Supporting service users with Complex Behaviour(s) that Challenge is GBP 22.59.
The Council will review Prices before 1 April in each Financial Year to determine whether any increase is to be applicable from said date including the current GBP12.02 night time hours.
two.2.5) Award criteria
Quality criterion - Name: Service Delivery / Weighting: 5
Quality criterion - Name: Quality Assurance / Weighting: 7.5
Quality criterion - Name: Scenario Analysis / Weighting: 10
Quality criterion - Name: Adult Protection / Weighting: 5
Quality criterion - Name: Service User Engagement / Weighting: 5
Quality criterion - Name: Service User Feedback / Weighting: 5
Quality criterion - Name: Workforce Matters / Weighting: 7.5
Quality criterion - Name: Responding in a Crisis / Weighting: 5
Price - Weighting: 50
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
In accordance with Section 67 (5) of the PC(S)Regulations - form of a fixed price or cost on the basis of which economic operators will compete on quality criteria only whereby price is fixed at an hourly rate.Utilising the flexibility of the Light Touch Regime with regard to the award criteria, those providers who are prepared to accept the Partnership’s hourly rates will score 50%.
two.2) Description
two.2.1) Title
Supporting servicing users with complex conditions to access their community
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKM78 - West Lothian
two.2.4) Description of the procurement
The Council have a requirement for suitably qualified and experienced service providers to support service users with complex conditions to access their community:
Service users will be eligible for Lot 2 services where an assessment of risk has concluded that their long term and complex conditions significantly restrict their ability to participate in activities of daily living and community involvement.
The Council intend operating a Framework Agreement whereby service providers who meet all the mandatory criteria, pass the Selection Stage, score a sufficiently high score within the Technical Envelope in the Invitation to Tender, are prepared to accept the council's hourly rate and are able to meet all requirements, will be appointed.
The Framework Agreement will use the flexibility offered by the Light Touch Regime allowing for re-opening of competition to other service providers to be appointed on 1 July 2023 and each anniversary thereafter, an Open Procedure as provided within the Public Contracts (Scotland) Regulations will be used to appoint providers to the Framework Agreement.
The current budget hourly rates for Lot 2 – Supporting service users with Complex conditions to access their community is GBP 20.10
The Council will review Prices before 1 April in each Financial Year to determine whether any increase is to be applicable from said date including the current GBP12.02 night time hours.
two.2.5) Award criteria
Quality criterion - Name: Service Delivery / Weighting: 5
Quality criterion - Name: Quality Assurance / Weighting: 7.5
Quality criterion - Name: Scenario Analysis / Weighting: 10
Quality criterion - Name: Adult Protection / Weighting: 5
Quality criterion - Name: Service User Engagement / Weighting: 5
Quality criterion - Name: Service User Feedback / Weighting: 5
Quality criterion - Name: Workforce Matters / Weighting: 7.5
Quality criterion - Name: Responding in a Crisis / Weighting: 5
Price - Weighting: 50
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
In accordance with Section 67 (5) of the PCS Regulations - form of a fixed price or cost on the basis of which economic operators will compete on quality criteria only whereby price is fixed at an hourly rate.Utilising the flexibility of the Light Touch Regime with regard to the award criteria, those providers who are prepared to accept the Partnership’s hourly rates will score 50%.
two.2) Description
two.2.1) Title
Supporting Service users with Mental Health and Addictions
Lot No
3
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKM78 - West Lothian
two.2.4) Description of the procurement
The Council require suitably experienced and qualified service providers to support service users with Mental Health and Addictions. Service users will be eligible for Lot 3 services where an assessment of risk has concluded that their mental health significantly restricts their ability to participate in activities of daily living and community involvement.
The Council intend operating a Framework Agreement whereby service providers who meet all the mandatory criteria, pass the Selection Stage, score a sufficiently high score within the Technical Envelope in the Invitation to Tender, are prepared to accept the council's hourly rate and are able to meet all requirements, will be appointed.
The Framework Agreement will use the flexibility offered by the Light Touch Regime allowing for re-opening of competition to other service providers to be appointed on 1 July 2023 and each anniversary thereafter, an Open Procedure as provided within the Public Contracts (Scotland) Regulations will be used to appoint providers to the Framework Agreement.
The current budget hourly rates for Lot 3 – Supporting Service users with Mental Health and Addictions is GBP 22.59.
The Council will review Prices before 1 April in each Financial Year to determine whether any increase is to be applicable from said date including the current GBP12.02 night time hours.
two.2.5) Award criteria
Quality criterion - Name: Service Delivery / Weighting: 5
Quality criterion - Name: Quality Assurance / Weighting: 7.5
Quality criterion - Name: Scenario Analysis / Weighting: 10
Quality criterion - Name: Adult Protection / Weighting: 5
Quality criterion - Name: Service User Engagement / Weighting: 5
Quality criterion - Name: Service User Feedback / Weighting: 5
Quality criterion - Name: Workforce Matters / Weighting: 7.5
Quality criterion - Name: Responding in a Crisis / Weighting: 5
Price - Weighting: 50
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
In accordance with Section 67 (5) of the PC(S) Regulations - form of a fixed price or cost on the basis of which economic operators will compete on quality criteria only whereby price is fixed at an hourly rate.Utilising the flexibility of the Light Touch Regime with regard to the award criteria, those providers who are prepared to accept the Partnership’s hourly rates will score 50%.
two.2) Description
two.2.1) Title
Supporting service users with complex conditions to manage their personal care
Lot No
4
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKM78 - West Lothian
two.2.4) Description of the procurement
The Council require suitably experienced and qualified service providers to support service users with complex conditions to manage their personal care.
The Council intend operating a Framework Agreement whereby service providers who meet all the mandatory criteria, pass the Selection Stage, score a sufficiently high score within the Technical Envelope in the Invitation to Tender, are prepared to accept the council's hourly rate and are able to meet all requirements, will be appointed.
The Framework Agreement will use the flexibility offered by the Light Touch Regime allowing for re-opening of competition to other service providers to be appointed on 1 July 2023 and each anniversary thereafter, an Open Procedure as provided within the Public Contracts (Scotland) Regulations will be used to appoint providers to the Framework Agreement.
The current budget hourly rates for Lot 4 – Supporting service users to manage their personal care is GBP 19.60
The Council will review Prices before 1 April in each Financial Year to determine whether any increase is to be applicable from said date including the current GBP 12.02 night time hours.
two.2.5) Award criteria
Quality criterion - Name: Service Delivery / Weighting: 5
Quality criterion - Name: Quality Assurance / Weighting: 7.5
Quality criterion - Name: Scenario Analysis / Weighting: 10
Quality criterion - Name: Adult Protection / Weighting: 5
Quality criterion - Name: Service User Engagement / Weighting: 5
Quality criterion - Name: Service User Feedback / Weighting: 5
Quality criterion - Name: Workforce Matters / Weighting: 7.5
Quality criterion - Name: Responding in a Crisis / Weighting: 5
Price - Weighting: 50
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
In accordance with Section 67 (5) of the PC(S) Regulations - form of a fixed price or cost on the basis of which economic operators will compete on quality criteria only whereby price is fixed at an hourly rate.Utilising the flexibility of the Light Touch Regime with regard to the award criteria, those providers who are prepared to accept the Partnership’s hourly rates will score 50%.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-002460
Section five. Award of contract
Lot No
1
Title
Supporting service users with complex needs resulting in behaviours that challenge
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
2 June 2022
five.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from other EU Member States: 11
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 11
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
ENABLE Scotland
Inspire House,3 Renshaw Place, Eurocentral
Lanarkshire
ML1 4UF
Country
United Kingdom
NUTS code
- UKM84 - North Lanarkshire
The contractor is an SME
No
five.2.3) Name and address of the contractor
Ion Care and Support Services Ltd
Axwell House, 2 Westerton Road, 2 Westerton Road
Broxburn
EH52 5AU
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Mears Supported Living Scotland
Dumyat Technology Centre, Alva Industrial Estate
Alva
FK12 5DW
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
real life options
david wandlass house, knottingley road knottingley
knottingley
wf11obl
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Thera Scotland
4 Jubilee House, Saltire Centre
Glenrothes
KY62AH
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Hierarchy Business Solutions Limited T/A Hierarchy Support Services
Suite 7, 5 Fleming House, Fleming Road
Livingston
EH547BN
Country
United Kingdom
NUTS code
- UKM78 - West Lothian
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Deafblind Scotland
1 Neasham Drive
Glasgow
G663FA
Telephone
+44 1417776111
Country
United Kingdom
NUTS code
- UKM81 - East Dunbartonshire, West Dunbartonshire and Helensburgh & Lomond
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £17,500,000
Section five. Award of contract
Lot No
2
Title
Supporting servicing users with complex conditions to access their community
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
2 June 2022
five.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 6
Number of tenders received from tenderers from other EU Member States: 7
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
ENABLE Scotland
INSPIRE House, 3 Renshaw Place
Eurocentral
ML1 4UF
Country
United Kingdom
NUTS code
- UKM84 - North Lanarkshire
The contractor is an SME
No
five.2.3) Name and address of the contractor
Hierarchy Business Solutions Limited T/A Hierarchy Support Services
Suite 7, 5 Fleming House, Fleming Road
Livingston
EH547BN
Country
United Kingdom
NUTS code
- UKM78 - West Lothian
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Ion Care and Support Services Ltd
Axwell House, 2 Westerton Road, 2 Westerton Road
Broxburn
EH52 5AU
Country
United Kingdom
NUTS code
- UKM78 - West Lothian
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Mears Supported Living Scotland
Dumyat Technology Centre, Alva Industrial Estate
Alva
FK12 5DW
Country
United Kingdom
NUTS code
- UKM72 - Clackmannanshire and Fife
The contractor is an SME
No
five.2.3) Name and address of the contractor
New Directions West Lothian
Bloom House, 10 Main Street
Livingston Village
EH54 7AF
Country
United Kingdom
NUTS code
- UKM78 - West Lothian
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Deaf Action
49 Albany Street
Edinburgh
EH1 3QY
Country
United Kingdom
NUTS code
- UKM75 - Edinburgh, City of
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £31,850,000
Section five. Award of contract
Lot No
3
Title
Supporting Service users with Mental Health and Addictions
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
2 June 2022
five.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 7
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
ENABLE Scotland
INSPIRE House, 3 Renshaw Place
Eurocentral
ML1 4UF
Country
United Kingdom
NUTS code
- UKM84 - North Lanarkshire
The contractor is an SME
No
five.2.3) Name and address of the contractor
Ion Care and Support Services Ltd
Axwell House, 2 Westerton Road, 2 Westerton Road
Broxburn
EH52 5AU
Country
United Kingdom
NUTS code
- UKM78 - West Lothian
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Mears Supported Living Scotland
Dumyat Technology Centre, Alva Industrial Estate
Alva
FK12 5DW
Country
United Kingdom
NUTS code
- UKM72 - Clackmannanshire and Fife
The contractor is an SME
No
five.2.3) Name and address of the contractor
Real Life Options
David Wandless House, A1 Business Park, Knottingley Road
Knottingley
WF11 0BU
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
with YOU
unit 3.2 , Hays Business Centre, 4 Hay Avenue
Edinburgh
EH16 4AQ
Country
United Kingdom
NUTS code
- UKM - Scotland
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £5,600,000
Section five. Award of contract
Lot No
4
Title
Supporting service users with complex conditions to manage their personal care
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
2 June 2022
five.2.2) Information about tenders
Number of tenders received: 9
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from other EU Member States: 9
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 9
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Deaf Action
49 Albany Street
Edinburgh
EH1 3QY
Country
United Kingdom
NUTS code
- UKM75 - Edinburgh, City of
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Enable Scotland
Inspire House, 3 Renshaw Place, Eurocentral
Holytown
ML1 4UF
Country
United Kingdom
NUTS code
- UKM84 - North Lanarkshire
The contractor is an SME
No
five.2.3) Name and address of the contractor
Ion Care and Support Services Ltd
Axwell House, 2 Westerton Road, 2 Westerton Road
Broxburn
EH52 5AU
Country
United Kingdom
NUTS code
- UKM78 - West Lothian
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Real Life Options
David Wandless House, A1 Business Park, Knottingley Road
Knottingley
WF11 0BU
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £700,000
Section six. Complementary information
six.3) Additional information
(SC Ref:696214)
six.4) Procedures for review
six.4.1) Review body
Livingston Sherriff Court
West Lothian Civic Centre, Howden South Road
Livingston
EH54 6FF
Country
United Kingdom