Section one: Contracting authority
one.1) Name and addresses
Delta Wellbeing Ltd
Unit 2, Heol Aur, Dafen Industrial Estate
Llanelli
SA148QN
paul.faulkner@deltawellbeing.org.uk
Telephone
+44 3003332222
Country
United Kingdom
NUTS code
UKL14 - South West Wales
Internet address(es)
Main address
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA83182
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://etenderwales.bravosolution.co.uk/web/login.shtml
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://etenderwales.bravosolution.co.uk/web/login.shtml
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://etenderwales.bravosolution.co.uk/web/login.shtml
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Digital Systems Transformation
two.1.2) Main CPV code
- 48333000 - Contact management software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
The following details provide information for some of the key requirements of the system, that will need to enable Delta Wellbeing Ltd to deliver an alarm receiving platform that is resilient and continually evolving to allow new systems and products to work within it and allows the linking and aggregation of data.
Proactive call management solution
Wellbeing / CWO SLAT assessment tool
Central Hub Functions
Video call function for MDT
Client and patient triage hub functions
Virtual Hospital / Wards
Virtual Rehabilitation
Innovation Management - new product and service testing
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48333000 - Contact management software package
- 72212333 - Contact management software development services
- 79512000 - Call centre
- 33195000 - Patient-monitoring system
two.2.3) Place of performance
NUTS codes
- UKL14 - South West Wales
Main site or place of performance
Carmarthenshire
two.2.4) Description of the procurement
The following details provide information for some of the key requirements of the system, that will need to enable Delta Wellbeing Ltd to deliver an alarm receiving platform that is resilient and continually evolving to allow new systems and products to work within it and allows the linking and aggregation of data.
Proactive call management solution
Wellbeing / CWO SLAT assessment tool
Central Hub Functions
Video call function for MDT
Client and patient triage hub functions
Virtual Hospital / Wards
Virtual Rehabilitation
Innovation Management - new product and service testing
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Cost criterion - Name: Cost / Weighting: 40
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Option to extend up to a period of 5 years
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Originally published as:
Date
24 November 2022
Local time
2:00pm
Changed to:
Date
15 December 2022
Local time
2:00pm
See the change notice.
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
25 November 2022
Local time
9:00am
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: 9 months before the end of the contract
six.3) Additional information
To assist you in locating these opportunities on the BRAVO E Procurement System the project code is: project_51545
As this is an Open procedure, Tenderers must ensure that all ITT questions are fully responded to. The following ITT Project codes may further assist you in locating the opportunities:
ITT Code: itt_98547
Please also ensure you check the Attachments area for any documents/ information which may assist you with your submission or you are required to upload as part of your submission as per information contained within the tender pack.
Suppliers Instructions How to express interest in this Tender:
1. Register your company on the etenderwales portal (this is only required once)
- Browse to the eSourcing Portal: www.etenderwales.bravosolution.co.uk
- Click the "Suppliers register here" link
- Enter your correct business and user details
- Note the username you chose and click "Save" when complete
- You will shortly receive an email with your unique password (please keep this secure)
- Agree to the terms and conditions and click "continue"
2. Express an Interest in the Project
- Login to the portal with the username/password
- Click the "ITTs Open to All Suppliers" link. (These are Invitation to Tender Documents open to any registered supplier)
- Click on the relevant ITT to access the content.
- Click the "Express Interest" button at the top of the screen
- This will move the ITT into your "My ITTs" page. (This is a secure area reserved for your projects only)
- Click on the ITT code, you can now access any attachments by clicking the ''''Buyer Attachments" on the left hand side of the screen
3. Responding to the tender
- At the top of the screen you can choose to Create Response or Decline to Respond (please give a reason if declining)
- You can now use the Messages function on to communicate with the buyer and seek any clarification
- Note the deadline for completion, then follow the onscreen instructions to complete the ITT
- There may be a mixture of online & offline actions for you to perform (there is detailed online help available)
If you require any further assistance use the online help, or the BravoSolution help desk is available Mon - Fri (8am - 6pm) on:
- email: help@bravosolution.co.uk
- Phone: 0800 368 4850/ Fax: 020 7080 0480
Tenders or Requests to Participate must be sent to:
Official name:
www.etenderwales.bravosolution.co.uk
(WA Ref:125012)
The buyer considers that this contract is suitable for consortia bidding.
NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=125697
(WA Ref:125697)
The buyer considers that this contract is suitable for consortia.
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom