Section one: Contracting authority
one.1) Name and addresses
Royal Borough of Greenwich
3rd Floor, The Woolwich Centre, 35 Wellington Street, Woolwich
London
SE18 6HQ
Contact
Mr William Jabang
William.Jabang@royalgreenwich.gov.uk
Country
United Kingdom
NUTS code
UKI51 - Bexley and Greenwich
Internet address(es)
Main address
http://www.royalgreenwich.gov.uk/
Buyer's address
http://www.royalgreenwich.gov.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://royalgreenwich.proactishosting.com/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://royalgreenwich.proactishosting.com/
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
SPS 2480 - Revenues and Benefits Software Solutions System with Hosting Service
Reference number
DN583604
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The contract is for the provision of a Revenues and Benefits Software Systems Solution including a Document Management system with hosting and associated services.
two.1.5) Estimated total value
Value excluding VAT: £2,700,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72250000 - System and support services
- 72260000 - Software-related services
two.2.3) Place of performance
NUTS codes
- UKI51 - Bexley and Greenwich
two.2.4) Description of the procurement
The contract is for the provision of a Revenues and Benefits Software Systems Solution including a Document Management system with hosting and associated services which covers the line of business systems and associated residents services, the hosting of those systems and the implementation of those systems including the implementation of the hosting solution.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £2,700,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
84
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The contract length is initially for a period of 7 years and Royal Greenwich reserves the right to extend it on the same terms for a further period or periods of up to 36 months making a total possible contract period of 10 years.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Suppliers will be required to deliver social value as part of the delivery of the contract.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
Stated in the tender documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Originally published as:
Date
10 January 2022
Local time
12:00pm
Changed to:
Date
31 January 2022
Local time
12:00pm
See the change notice.
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 9 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
10 January 2022
Local time
2:00pm
Place
Electronic process
Information about authorised persons and opening procedure
Officers of the Royal Borough of Greenwich
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
This procurement will be managed electronically via the RBG Proactis e- tendering Suite. To
participate in this procurement, participants shall first be registered on the eTendering Suite.
If bidders have not yet registered on the eTendering Suite, this can be done online at
https://royalgreenwich.proactishosting.com/ and click on the tab ‘supplier registration’.
Note: registration may take some time, therefore, please ensure that you allow enough time
to register. Full instructions for registration and use of the system can be found at
https://supplierhelp.due-north.com/ For technical assistance on use of the eSourcing Suite,
please contact Proactis Helpdesk Freephone: 0345 0103503.
Once registration is completed, the registered user will receive a notification email to alert
them that this has been done. A registered user can express an interest for a specific procurement. This is done by looking at the opportunity’s section and selecting the contract
you want to tender for.
As a user of the e-Tendering Suite, you will have access to Proactis e-Portal email messaging
service which facilitates all messages sent to you and from you in relation to any specific
Tender event. Please note it is your responsibility to access these emails on a regular basis to
ensure you have sight of all relevant information applicable to this opportunity. All
communications relating to this tender exercise must be via e-portal messaging system. No direct emails to officers will be answered unless you are having problems communicating
through the portal. This process aims to improve audit trails as well as avoid duplication.
Please note, social value considerations are included in this contract. Details are stated in
the tender documents.
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales
Royal Courts of Justice, Strand
London
WC1A 2LL
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Cabinet Office
70 Whitehall
London
SW1A 2AS
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Royal Borough of Greenwich has incorporated a minimum 10 calendar day standstill period
after notification to unsuccessful applicants of the award decision
six.4.4) Service from which information about the review procedure may be obtained
Royal Borough of Greenwich
The Woolwich Centre, 35 Wellington Street
London
SE18 6HQ
Country
United Kingdom