Section one: Contracting authority/entity
one.1) Name and addresses
Business Services Organisation I T S
Centre House,79 Chichester Street
BELFAST
BT14JE
Contact
Catherine Fegan
Telephone
+44 2895362561
Country
United Kingdom
NUTS code
UKN06 - Belfast
Internet address(es)
Main address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Orion Contract Support for NIECR
Reference number
STA10200
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Since its inception in 2013, NIECR has become a critical system for Healthcare staff across Northern Ireland providing key, up-to-date patient information. NIECR is a web based portal that sits on top of a large range of current HSC information and clinical systems to give Health and Social Care professionals a single consolidated view of a patient's key medical information.
NIECR is a critical front line system providing a clinical interface for over 30,000 active users. The number of users continues to steadily increase from across all Secondary Care Trusts, Ambulance Service, Primary Care (including GP Out of Hours), community and the independent sector. Many of the users are front line users who depend on NIECR to inform clinical decision making especially in emergency situations when essential medical background information would not be available and a patient could be at risk if for example a medication is prescribed without knowing the contraindications.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £4,500,000 / Highest offer: £8,500,000 taken into consideration
two.2) Description
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKN - Northern Ireland
two.2.4) Description of the procurement
Since its inception in 2013, NIECR has become a critical system for Healthcare staff across Northern Ireland providing key, up-to-date patient information. NIECR is a web based portal that sits on top of a large range of current HSC information and clinical systems to give Health and Social Care professionals a single consolidated view of a patient's key medical information.
NIECR is a critical front line system providing a clinical interface for over 30,000 active users. The number of users continues to steadily increase from across all Secondary Care Trusts, Ambulance Service, Primary Care (including GP Out of Hours), community and the independent sector. Many of the users are front line users who depend on NIECR to inform clinical decision making especially in emergency situations when essential medical background information would not be available and a patient could be at risk if for example a medication is prescribed without knowing the contraindications.
Patient Portal as a module of NIECR provides a clinical view from within NIECR and a patient facing view via a web application. The patient portal is available to patients from all clinical specialties who are using NIECR. The Patient Portal will continue to require support and development by Orion Health as the user base expands
Orion Health own Intellectual Property rights to NIECR and therefore no other supplier would have rights to amend the software in order to provide support or new developments. In addition to the IP rights being held by the supplier, BSO would not have the skills or resources required to support the significant workload necessary to maintain the range and various individual elements of the NIECR services. This provides justification why a direct award contract is required and other options rejected.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated without a prior call for competition
- The works, supplies or services can be provided only by a particular economic operator for the following reason:
- protection of exclusive rights, including intellectual property rights
Explanation:
NIECR is a critical front line system providing a clinical interface for over 30,000 active users. The number of users continues to steadily increase from across all Secondary Care Trusts, Ambulance Service, Primary Care (including GP Out of Hours), community and the independent sector. Many of the users are front line users who depend on NIECR to inform clinical decision making especially in emergency situations when essential medical background information would not be available and a patient could be at risk if for example a medication is prescribed without knowing the contraindications.
There is also a requirement to replace existing NIECR interfaces for the new HSC ICT programmes i.e. DIS, NIPACs, LIMS etc. to maintain up-to-date information within NIECR.
Patient Portal as a module of NIECR provides a clinical view from within NIECR and a patient facing view via a web application. The patient portal is available to patients from all clinical specialties who are using NIECR. The Patient Portal will continue to require support and development by Orion Health as the user base expands
Orion Health own Intellectual Property rights to NIECR and therefore no other supplier would have rights to amend the software in order to provide support or new developments. In addition to the IP rights being held by the supplier, BSO would not have the skills or resources required to support the significant workload necessary to maintain the range and various individual elements of the NIECR services.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract/concession
Contract No
STA10200
Title
Orion Contract Support for NIECR
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
25 November 2021
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Orion Health
London
EC2M 7PP
Country
United Kingdom
NUTS code
- UKI - London
The contractor/concessionaire is an SME
No
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Lowest offer: £4,500,000 / Highest offer: £8,500,000 taken into consideration
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Business Services Organisation
2 Franklin Street
Belfast
BT2 8DQ
Country
United Kingdom